Job Url: https://www.remoterocketship.com/company/ascensus/jobs/technical-lead-document-services-united-states-remote

Job Description: 
Ascensus
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Ascensus is a company that values its people and emphasizes a culture guided by principles such as integrity, quality, and a commitment to high standards. It provides administrative and recordkeeping services, focusing on helping individuals achieve financially secure retirements and ensuring quality education for children. 

Ascensus is dedicated to diversity, inclusion, and providing equal opportunities, making it a rewarding place to work. The company also offers a wide range of benefits to its employees, including student loan refinancing and healthy living programs. 

Retirement plan services • Education savings • ABLE accounts


5001 - 10000 employees


Founded 2000

💸 Finance

👥 HR Tech

💰 Secondary Market on 2019-02

Technical Lead, Document Services
12 hours ago

❄️ Minnesota – Remote


⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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📋 Description
🎯 Requirements
• Act as Subject Matter Expert for Document Services in project/product meetings and assist in documentation and training
• Participate in working through changes needed for the document processes
• Provide specific training
• Coordinate needed updates to procedural documentation
• Manage all elements of plan document events and tasks that include detailed needs assessment review, service definition, coordination with multiple parties
• Collaborate with leadership and team members to continuously improve and automate document processes
• Provide input to leadership on client issues and weekly/monthly reports as defined
• Proactively escalates potential risks to appropriate leadership staff that impact either service satisfaction and/or financial liability
• Act as mentor and coach to other Document Services staff and provides one-on-one and group training to staff as requested
• Facilitate process improvement initiatives specific to document services including analysis, testing support and quality controls and procedural documentation.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Assist with other tasks and projects as assigned
• Supervision: Responsible for the design and supervision of automated document processes
• Manage 3-5 document projects with established timelines and/or budgets