Job Url: https://www.remoterocketship.com/company/timezest-2/jobs/senior-software-engineer-united-states-remote

Job Description: 
TimeZest
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TimeZest is a meeting scheduling tool designed specifically for Managed Service Providers (MSPs). It eliminates the hassle of scheduling ping pong by allowing users to find optimal meeting times directly through their Professional Services Automation (PSA) platforms. 

With seamless integration to popular PSA solutions, TimeZest empowers professionals to schedule meetings efficiently, ensuring quicker ticket resolution and improved communication with clients. 

ConnectWise Manage • Scheduling • SaaS • Autotask


11 - 50 employees


Founded 2019

🤝 B2B

⚡ Productivity

☁️ SaaS

Senior Software Engineer
17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

Heroku

Postgres

React

Ruby

Ruby on Rails

TypeScript

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📋 Description
• Design and build scalable backend services for LLM workflows—vector embedding, retrieval pipelines, and LLM API integration
• Build data pipelines to process, index, and embed ticket content, documents, and structured data
• Lead architecture decisions related to LLM orchestration, prompt engineering, context management, and API reliability
• Collaborate cross-functionally with product, engineering, and design to take ideas from prototype to production
• Drive backend best practices —including code quality, test coverage, observability, and performance
• Mentor and guide junior and mid-level engineers through code reviews, system design sessions, and hands-on pairing
• 7+ years of professional software development, including 5+ years in backend roles
• 3+ years of recent production experience with Ruby on Rails
• Excellent system-design skills for search & retrieval workloads, scalable services, and robust data pipelines
• Excellent communication skills and the ability to mentor others in a collaborative, fully remote team

🎯 Requirements
• 7+ years of professional software development, including 5+ years in backend roles
• 3+ years of recent production experience with Ruby on Rails
• Strong knowledge of relational databases (PostgreSQL), data modelling , indexing, caching, and performance tuning
• Track record of designing secure, scalable, observable backend systems and architectures
• Hands-on experience integrating LLM APIs (e.g., OpenAI, Anthropic) into production software. Bonus if within Rails applications.
• Excellent system-design skills for search & retrieval workloads, scalable services, and robust data pipelines
• Excellent communication skills and the ability to mentor others in a collaborative, fully remote team

🏖️ Benefits
• Competitive salary with equity options
• New company issued machine
• Flexible hours, home-office stipend, annual learning allowance
• Full licenses to your favorite coding agent tool (Cursor, Copilot etc)
• Annual company and team trips to gather and get to know each other better