Job Url: https://www.remoterocketship.com/company/twilio/jobs/senior-software-engineer-segment-audiences-united-states-remote Job Description: Twilio Website LinkedIn All Job Openings Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo. telecommunications • API • cloud communications • SaaS • telephony 5001 - 10000 employees Senior Software Engineer, Segment Audiences 1 hour ago 🏄 California – Remote ⛰️ Colorado – Remote +10 more states 💵 $138.7k - $203.9k / year ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer 🦅 H1B Visa Sponsor AWS Cloud GraphQL Java JavaScript Kubernetes Microservices Node.js Python React Scala TypeScript Go Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Segment is a best-in-class customer data platform (CDP) designed with engineers, marketers, and product managers in mind. • We’re excited to work at the cutting edge of data and artificial intelligence, such as with our AI-Assisted Suggest Mappings product. • And, we move a lot of data - over 12 trillion API calls a year. • This role will be part of the Twilio Engage Audiences team which builds, maintains, and continually improves the user interfaces and APIs that power Segment’s audience-building capabilities. • Our team enables customers to create rich, real-time and warehouse-sourced audiences that drive personalized engagement across channels and tools. • As a customer-obsessed company, we aim to delight users with intuitive workflows, fast performance, and reliable in-app experiences. We’re looking for a Senior Software Engineer to help evolve the next generation of our audience management platform. • This role involves scaling a complex front-end architecture while delivering new, user-friendly features. The product surface is deep and rapidly evolving - requiring close collaboration with design and research to iterate quickly and thoughtfully. • You will work closely with design, product management, and other engineers to identify areas for improvement, maintain a high bar for reliability and usability, and continuously refine the end-to-end experience of audience creation and activation. You’ll be expected to evaluate and communicate trade-offs between feature velocity, system stability, and technical debt, and help drive architectural decisions that ensure long-term sustainability and performance. • Responsibilities: Design and build user-friendly, scalable full-stack features that power Segment’s audience-building and activation experiences. • Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture. • Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment. • Mentor junior engineers and contribute to a culture of technical excellence and continuous learning. • Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes. • Support strategic initiatives that impact the broader Twilio Engage platform and engineering organization. 🎯 Requirements • 4+ years of work experience building enterprise-ready web applications. • 3+ years of experience writing production-grade backend code in a modern programming language (e.g., NodeJS, Golang, Python, Java, Scala, or similar). • Familiarity with front-end technologies like JavaScript, TypeScript, React (or similar frameworks), and GraphQL. • Experience working with stakeholders at all levels - be able to dive into the nuts and bolts of how things work as needed. • Experience working with cloud-based infrastructure (AWS preferred). • Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged. • Self drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion. • Excellent written and spoken communication skills. • Degree in Computer Science or a related field, or equivalent work experience. 🏖️ Benefits • Health care insurance • 401(k) retirement account • paid sick time • paid personal time off • paid parental leave • Eligible to participate in Twilio’s equity plan • Eligible to participate in corporate bonus plan