Job Url: https://www.remoterocketship.com/company/trinity-health-org/jobs/senior-servicenow-developer-united-states-remote Job Description: Trinity Health Website LinkedIn All Job Openings Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs. hospitals • hospital systems • health and wellness 10,000+ employees Senior ServiceNow Developer 1 hour ago 🚗 Michigan – Remote 💵 $96.3k - $144.5k / year ⏰ Full Time 🟠 Senior 🖥 Software Engineer 🦅 H1B Visa Sponsor Cloud ETL ITSM JavaScript ServiceNow SOAP Splunk Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Position Summary: We are seeking a Senior ServiceNow Developer with deep expertise in IT Operations Management (ITOM)—specifically Discovery, Service Mapping, and Event Management—to lead the development and optimization of our ServiceNow platform. • Primary Responsibilities: ITOM Focus Discovery: Work with our ITSM-Configuration Mgt team to configure and optimize MID Servers, credentials, probes, and sensors to ensure accurate and secure discovery of infrastructure components across on-prem and cloud environments. • Service Mapping: Build and maintain dynamic and static service maps to support CMDB accuracy, incident resolution, and change impact analysis (e.g. Dynatrace). • Event Management: Not currently rolled out. However, work with implementor to roll out Event Management. Integrate with monitoring tools (e.g., SolarWinds, Dynatrace, Splunk) to ingest and correlate events, reduce alert noise, and drive proactive incident response. • Develop and maintain custom scripts, patterns, and integrations to support ITOM workflows. • Collaborate with infrastructure, network, and application teams to ensure alignment between discovered data and operational needs. • Secondary Responsibilities: Support development and configuration across modules including: ITSM: Incident, Problem, Change, Request, Knowledge ITAM: Hardware and Software Asset Management SecOps: Security Incident Response, Vulnerability Response • Design and implement workflows, business rules, UI policies, client scripts, and notifications. • Maintain and enhance Service Portal and CMS components. • Perform instance management, update set promotion, and release coordination. • Assist with reporting, dashboard creation, and performance analytics. • Provide operational support, troubleshooting, and root cause analysis for platform issues. • Participate in code reviews and mentor junior developers. 🎯 Requirements • Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience. • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification highly desired. • Minimum 5 years of hands-on experience with ServiceNow development across ITSM, ITOM, ITAM, DevOps (Agile), and SecOps. • Experience working in an Agile/Scrum environment. • Proficiency in JavaScript, HTML, CSS, SOAP, and REST APIs. • Strong problem-solving skills and ability to work independently. • Excellent communication and collaboration skills. • In-depth knowledge of ServiceNow architecture and scripting. • Experience creating update sets and managing deployments across multiple instances. • Demonstrated understanding of service management processes and ServiceNow platform capabilities. Apply Now Similar Jobs Search More Software Engineer Jobs