Job Url: https://datasite.wd1.myworkdayjobs.com/datasite/job/USA---MN---Minneapolis/Salesforce-Administrator---Marketing-Cloud_R35295-1

Job Description: locations
USA - MN - Minneapolis
Remote USA
time type
Full time
posted on
Posted 6 Days Ago
job requisition id
R35295
Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What’s yours? Invest your talents in us, and we’ll return the compliment.

Job Description:

Datasite is seeking a dynamic and detail-oriented Salesforce Administrator to enhance the effectiveness of our Salesforce ecosystem. This role will play a key part in evaluating, designing, and implementing process improvements across the organization, with a particular focus on Salesforce Marketing Cloud, Data Cloud, and Marketing AI capabilities.

As a strategic member of our team, you will be responsible for driving continuous improvements in the quality, efficiency, and effectiveness of our technology-enabled services, working cross-functionally to deliver scalable and sustainable solutions.

Key Responsibilities

Analyze existing marketing automations and tech stacks to recommend optimized business processes, primarily leveraging configurable Salesforce features.
Plan and lead the implementation of process and system enhancements, including user acceptance testing and change management.
Provide end-user training and support for various Salesforce user groups, ensuring alignment with organizational standards and goals.
Serve as a subject matter expert, partnering with Marketing stakeholders and educating users on platform policies, available capabilities, and best practices.
Develop and maintain documentation such as process descriptions, checklists, templates, and user guides.
Evaluate the impact and effectiveness of improvements through pre- and post-implementation assessments.
Facilitate collaboration across Marketing, Product Marketing and Inside Sales departments to ensure alignment and adoption of solutions.
Maintain in-depth knowledge of integrated applications and business processes, clearly communicating the value and ROI of technical solutions.
Partner with vendors on understanding marketing technology and AI roadmaps and opportunities.
Required Education & Experience

Minimum of 3 years of hands-on experience with Salesforce administration and configuration
Minimum of 2 years’ experience with Salesforce Marketing Cloud and/or other marketing automation tools and MarTech stacks.
Bachelor’s degree or equivalent combination of education and relevant work experience
Experience with Digital Marketing teams or projects
Experience with Customer Data Management solutions and/or Salesforce Data Cloud
Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical audiences