Company Name: Forethought

Job Details: 2 Locations In-Office or Remote Senior level

Job Url: https://builtin.com/job/full-stack-engineer/6865068

Job Description: Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.We’re looking for talented Full Stack Engineers with a growth mindset, engineers who thrive on solving complex challenges and want to help shape the future of AI-driven customer support.As a Senior Full Stack Engineer at Forethought, you will design and build AI-powered products that transform the customer support experience. You’ll develop features that help support teams find answers faster, automate complex workflows, and deliver exceptional customer experiences. Our modern tech stack includes React.js, TypeScript, FastAPI, and MongoDB. As a key member of our early engineering team, you’ll work closely with Design, Product, and Backend teams to turn complex challenges into elegant, intuitive solutions. You’ll own the frontend architecture, write clean and maintainable code, and develop reliable integrations with REST APIs.What a typical week may look like at Forethought:Develop new features using React.jsModify and extend behavior of back-end code using PythonWork with other engineers to develop an API endpointWork with the design team to develop a pixel-perfect interfaceHelp think of new features and product ideasTest and launch your code to the world's largest companiesIterate and do it all over againWhat we value and look for in a forward-deployed engineer:[Required] 5+ years experience in front end or full stack development[Required] Proficiency in JS/HTML/CSS with React.jsStrong coding ability; able to work in large codebases with fluencySolid grasp of computer science, algorithms and data structuresPast work building web applications in a real world settingDetailed ability to implement pixel-perfect UI from pixel-perfect mockups"Full-stack" mentality; Python experience is a bonusAdaptable, humble, and interested in making an impactBachelor's in Computer Science or related fieldWhat you get:A fast-paced and collaborative environmentBuild category-defining productsWork with world class talent (Facebook, Dropbox, LinkedIn, Google)A chance to be an early member of the team with equity to matchMake an impact and help make everyone a genius at their jobMedical, dental, and vision coverageUnlimited PTO policy