Job Url: https://www.remoterocketship.com/company/ensemblehp-2/jobs/front-end-operation-supervisor-united-states-remote Job Description: Ensemble Health Partners Website LinkedIn All Job Openings Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients. Revenue cycle consulting • Revenue cycle assessments • Revenue recovery • Revenue Cycle • EPIC 10,000+ employees ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise 💰 Private Equity Round on 2022-03 Front End Operation Supervisor 3 days ago 🇺🇸 United States – Remote 💵 $47.4k - $81.8k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💻 Frontend Engineer Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Travel: Must be able to travel up to 100% of the time. • Experience: Will have a primary focus on one function of front end but will be trained to cover all areas and expected to rotate across all areas of Front End as needed. • Coordination and Registration: Coordinates all registration duties with direct and indirect reporting employees. Ensure registration and pre-registration duties are completed daily and identify any gaps in the system not allowing them to be performed as expected. • Performance Tracking: Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, orders, pending applications and time to initiate notice of admission and other items as necessary. Assists with identifying gaps and developing departmental processes and procedures. • Project Management: Manages assigned projects regarding implementing, tracking, testing and process changes for new technology. • Supervision: Supervises daily activities for assigned area to impact including, registration, centralized Pre-Access staff, who are responsible for selecting accurate medical records for patient safety, scheduling appropriate procedures based on physician orders, providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, working with insurance companies and/or physician offices to complete insurance authorization requirements to secure payment, and providing excellent customer service. • Data Collection and Interpretation: Collects, interprets, and communicates performance data using various tools and systems, while also using this data to make decisions on how to achieve performance goals. • Collaboration: Works collaboratively with other revenue cycle departments and associates with a special emphasis on Case Management, Patient Access, Financial Counseling, and Physician office staff. • Innovation: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Monitors workflow and action planning for successful KPI measures. Functions as subject matter expert and staff resource for department policies & procedures, hospital system policies and procedures, and government benefit programs. 🎯 Requirements • Bachelor's degree in a related field or equivalent work experience. • Proven experience in a supervisory role within a healthcare setting. • Exceptional organizational and leadership skills. • The ability to travel 100% of the time. • Strong analytical and problem-solving abilities. • Excellent verbal and written communication skills. • Proficiency in using data collection and interpretation tools. • Ability to work collaboratively across departments. • Commitment to continuous improvement and innovation. • 2 years' experience interacting with patients regarding hospital financial issues. • Superior customer service skills and ability to communicate with all levels effectively. • Accustomed to substantial computer use and possesses a strong ability to multi-task required. 🏖️ Benefits • Bonus Incentives • Paid Certifications • Tuition Reimbursement • Comprehensive Benefits • Career Advancement Apply Now