Company Name: Sagent

Job Details: Hiring Remotely in USA Remote Senior level

Job Url: https://builtin.com/job/data-services-analyst-sr-principal/6824267

Job Description: Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! Position Summary:Sagent is seeking a seasoned and visionary Data Services Analyst SR Principal to join our DataOps team. This role is instrumental in maintaining, optimizing, and evolving our enterprise-wide data platforms, driving both operational excellence and strategic transformation. This position requires deep hands-on expertise in SQL Server, PostgreSQL, and Snowflake, as well as strong experience with cloud platforms such as Azure and GCP. The ideal candidate brings a modern mindset to DevOps integration, automation, and performance tuning, along with a leadership approach to mentoring, architecture planning, and collaboration with cross-functional teams. Key Responsibilities:Database Administration and SupportAdminister, monitor, and optimize SQL Server (2012–2019+) (10+ years)Expert in CDC, replication (Snapshot, Transactional), backups/restores, HA/DR (AlwaysOn, Log Shipping), and SQL Agent jobsPerformance tuning, index/statistics maintenance, and use of DMVs/system stored proceduresManage and maintain PostgreSQL environments (5+ years)Configure logical and streaming replication, WAL archiving, PITR, and user access controlsSupport and enhance Snowflake infrastructure (4+ years)Manage roles, warehouses, ingestion pipelines, performance tuning, and cost optimization Cloud Platform & DevOps Integration:Administer and provision databases using Azure and GCP managed services (6+ years)Strong understanding of compute, storage, network, IAM, and Kubernetes integrationDevelop, maintain, and troubleshoot CI/CD pipelines using Azure DevOps (repos, pipelines)Contribute to Infrastructure as Code (IaC) using tools like Terraform or ARM templatesIntegrate database objects and schema changes into secure, version-controlled deployment workflows Monitoring, Incident Management & Optimization:Proactively monitor environments using Dynatrace and SolarWindsLead incident response, perform root cause analysis (RCA), and ensure business continuityMaintain system health through automated maintenance and observability enhancements Day-to-Day DataOps Support:Monitor capacity, performance, and storage; perform patching and health checksProvide responsive support for tickets and on-call eventsMaintain runbooks, database inventories, and change logsEnsure adherence to data governance, security, and compliance policies Architecture & Strategic Leadership: Lead database architecture design for modernization and cloud-native projectsDefine scalable replication, storage, and retention strategies aligned with business and regulatory needsRecommend new tools, technologies, and practices for cost efficiency and performance Capacity Planning & Cost Management: Forecast and plan database capacity (compute, IOPS, storage) across environmentsOptimize performance and cost across Snowflake, Azure SQL, and other cloud platforms Security, Governance & Compliance:Enforce access control, encryption, and auditability standards across platformsSupport regulatory compliance (SOX, PCI, HIPAA) through documentation and process enforcementCollaborate with Security and Risk teams to mitigate vulnerabilities Documentation, Standards & Quality Control:Create and enforce standard operating procedures (SOPs) and best practicesMaintain architecture diagrams, performance baselines, and configuration documentationParticipate in and conduct code reviews of database objects and scripts Team Leadership & Mentorship: Serve as a technical mentor to junior DBAs and engineersLead knowledge-sharing initiatives and technical onboarding for new team membersChampion a culture of continuous improvement and learning Testing & Disaster Recovery Readiness: Partner with QA to ensure data integrity and performance validationSimulate DR scenarios, validate failover processes, and ensure recoverabilityLead DR planning and documentation across systems Cross-Team Collaboration & Project Support: Work closely with Engineering, DevOps, Application, and Security teams on:Application releases, schema changes, and integrationsDatabase modernization and cloud migration initiativesSnowflake replication design and optimizationRepresent DataOps in architecture reviews, change advisory boards, and vendor discussions Required Experience and Skills:10+ years of experience with SQL Server administration5+ years with PostgreSQL and Snowflake6+ years working with Azure and GCPExperience supporting large, mission-critical systemsDeep understanding of DevOps, CI/CD, and automationStrong knowledge of database security, encryption, and access controlsProficiency in PowerShell, Bash, or Python is a plus Preferred Qualifications:Bachelor’s degree in Computer Science, Information Technology or relevant discipline with 10 - 12 years of experience in a related field. Experience will be considered in lieu of a degree.Certifications in Azure, GCP, or SnowflakeExperience in Financial Services or highly regulated industriesFamiliarity with containerized DB deployments and Kubernetes operators Why Join Sagent:Competitive salary and benefitsRemote flexibility and work-life balanceHigh-impact role with visibility across teams and leadershipSupportive, collaborative, and forward-thinking team cultureOpportunities to lead major initiatives in cloud and data modernization  Perks!As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent?Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.