Job Url: https://www.remoterocketship.com/company/ironarchtechnology/jobs/conversational-ai-specialist-full-stack-engineer-united-states-remote Job Description: IronArch Technology Website LinkedIn All Job Openings IronArch Technology is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that specializes in providing innovative technology solutions for Federal agencies. With a commitment to serving clients in the Department of Defense, Department of Homeland Security, and Veterans Affairs, IronArch excels in digital services, platform engineering, development, and technology advisory focused on cloud modernization. Their goal is to empower Federal agencies by addressing operational challenges and enabling them to deliver efficient and effective services to their stakeholders. Enterprise IT Solutions β€’ Financial Management and Audit Readiness β€’ Management Consulting 51 - 200 employees Founded 2013 🀝 B2B πŸ›οΈ Government ☁️ SaaS Conversational AI Specialist, Full Stack Engineer 1 hour ago πŸ‡ΊπŸ‡Έ United States – Remote πŸ’΅ $145k - $160k / year ⏰ Full Time 🟠 Senior πŸ”΄ Lead πŸ§‘β€πŸ’» Full-stack Engineer AWS Azure Cloud Google Cloud Platform JavaScript Node.js Open Source Python React Vue.js Apply Now Receive Emails with Similar Jobs Report problem πŸ“‹ Description β€’ Design, build, and maintain full-stack conversational AI solutions, including front-end interfaces, back-end services, and integrations with VA systems. β€’ Develop and optimize conversational flows and natural language understanding (NLU) models for VA's virtual agents, ensuring interactions are accessible, compliant, and Veteran-centric. β€’ Create and manage training datasets derived from real user interactions to improve AI accuracy and responsiveness. β€’ Ensure accessibility compliance (Section 508) and alignment with VA digital standards. β€’ Integrate AI chatbots across multiple platforms, including VA.gov, mobile apps, and internal systems. β€’ Perform end-to-end quality assurance, usability testing, and β€œbot bashing” to proactively identify and resolve issues. β€’ Collaborate with VA stakeholders to refine business logic, escalation pathways, and content priorities. β€’ Measure and report performance metrics, including containment rates, task completion, and user satisfaction. β€’ Contribute to continuous improvement by staying informed on conversational AI trends, open source tools, and best practices in government technology. β€’ Participate in sprint planning, retrospectives, and agile ceremonies, contributing to a high-performing, mission-driven team. 🎯 Requirements β€’ Bachelor's Degree with 7 years of full-stack engineering experience, of which 1–3 years of experience in conversational AI (chatbot/NLU development, Dialogflow, Rasa, etc.) β€’ Proficient in front-end frameworks (React, Vue, etc.) and back-end languages (Node.js, Python, or similar) β€’ Familiarity with cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines β€’ Experience building or supporting digital services in high-compliance environments (e.g., healthcare, government) β€’ Strong analytical skills to evaluate data trends, user interactions, and chatbot effectiveness β€’ Ability to work collaboratively in a fully remote, agile team environment β€’ Committed to equity, inclusion, and delivering human-centered services β€’ Passion for improving the lives of Veterans through technology β€’ Ability to obtain a public trust clearance (#LI-remote) πŸ–οΈ Benefits β€’ Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. β€’ For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses β€’ Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time β€’ 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting β€’ 20 days of PTO accumulated per calendar year β€’ 11paid holidays β€’ Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves β€’ Sabbatical programs β€’ Company-paid short- and long-term disability β€’ Company-paid life insurance β€’ Voluntary life, accidental and indemnity income replacement benefits β€’ Professional development reimbursement β€’ Health club reimbursement β€’ Matching donation program and annual philanthropic activities β€’ Pet insurance β€’ And more!