Company Name: MSPbots.ai

Job Details: Hiring Remotely in Chicago, IL In-Office or Remote Mid level

Job Url: https://builtin.com/job/ai-product-manager/6855268

Job Description: Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry! Own the full product lifecycle of cutting-edge apps from concept to launch!Work Setup: Remote, Monday–Friday from 8AM to 5PM Central TimeFixed Rest Days: Sat–SunLocation: US-based onlyKey ResponsibilitiesProduct Ownership: Lead the strategy, roadmap, and execution for AI-powered apps, including ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client needs.Cross-functional Collaboration: Work closely with engineering, data science, design, marketing, and sales to deliver high-quality products on schedule.Client-Centric Development: Engage with MSP clients and internal stakeholders to gather requirements, validate product value, and ensure exceptional user experience.Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform product strategy and feature prioritization.Performance Tracking: Define and track key product metrics, using data-driven insights to guide product improvements and reports on outcomes.Documentation & Training: Ensure clear product documentation and support materials are available for both internal teams and clients.Prototyping & Iteration: Lead rapid prototyping and MVP releases, especially for new AI-driven features and apps, leveraging client feedback for continuous improvement.Qualifications3+ years of product management experience, preferably in SaaS, AI, or automation products.Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch.Strong technical acumen and experience working with data science and engineering teams.Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly desirable.Excellent communication, collaboration, and client management skillsAnalytical mindset with a passion for data-driven decision-making.Experience working in agile environments and managing multiple priorities.Ready to take on the challenge? Apply now at MSPbots!