Job Title: Forward Deployed Engineer Company Name: Turbalance Job Url: https://www.linkedin.com/jobs/view/4347754546/?eBP=NOT_ELIGIBLE_FOR_CHARGING&trk=flagship3_search_srp_jobs&refId=u77KGW3%2FdjmKywA3a%2By8lQ%3D%3D&trackingId=ZyuNYYeQllDjEBxhC5gLow%3D%3D Job Description: Forward Deployed Engineer turbalance • San Francisco Bay Area (Remote) Save Easy Apply turbalance Forward Deployed Engineer San Francisco Bay Area · Reposted 10 hours ago · Over 100 applicants Promoted by hirer · Actively reviewing applicants Remote Full-time Easy Apply Save Use AI to assess how you fit Get AI-powered advice on this job and more exclusive features with Premium. Try Premium for PKR0 Show match details Tailor my resume Help me stand out About the job About Us: Turbalance AI is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we’re building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even nonexistent hierarchies and the chance to take on responsibility from day one. About the Role: We're looking for a Forward Deployed Engineer to join our growing team! In this role, you'll be a key technical partner for our customers across the entire customer lifecycle—from pre-sales technical support through onboarding, implementation, and ongoing enablement. If you're a technically versatile problem-solver with a passion for helping customers succeed and want to build a great company, we want to hear from you. We're looking for candidates who can grow across both domains: Infrastructure & DevOps Focused: Strong in infrastructure design, DevOps, software development, and performance analysis. Experience integrating products into mission-critical infrastructure with fluency in SLAs, system design, and incident response. Systems & Network Processing Focused: Focused on network processing, data flows, device/system software design, and hardware integration. Background working with high-performance middleware or analytical software. What You'll Do: Customer Engagement & Enablement Guide customers through onboarding, ensuring they are fully prepared and proficient in using our solutions Conduct training sessions and develop enablement materials tailored to customer needs Proactively identify opportunities for customers to maximize platform value Act as a trusted technical advisor, offering best practices and solutions to common challenges Technical Implementation & Support Provide hands-on support for solution setup and configuration within customer environments Support API and system integrations with existing customer infrastructure Diagnose and resolve technical issues, collaborating with engineering teams on complex problems Troubleshoot connectivity, performance, and deployment challenges Pre-Sales Technical Support Support the sales team with domain expertise and technical credibility Demonstrate technical capabilities and solution fit during the sales process Design integration approaches and implementation plans for prospective customers Cross-Functional Collaboration Gather customer feedback and relay insights to product and engineering teams Reduce workload on core engineering teams by handling customer-facing technical work Provide responsive, dedicated customer engagement to build long-term relationships What You'll Bring: Strong background working with diverse technology stacks, with ability to quickly learn and adapt to new technologies Solid coding foundation with C++ and Python as must-haves; demonstrable understanding of robust software development principles Understanding of the interplay between software and hardware behavior and performance (GPUs, CPUs, networking) Proficiency with Kubernetes for deploying, scaling, and managing containerized applications Genuine desire to help customers achieve their goals, with excellent communication and interpersonal skills; prior experience in deep, durable customer-facing technical roles Ability to thrive in a fast-paced, multidisciplinary, dynamic environment while managing multiple priorities Bonus Points: Experience with additional programming languages (PyTorch, Rust, Go) Familiarity with cloud platforms (AWS, Azure, GCP) Experience with OpenStack and/or Slurm Knowledge of network operating systems and hardware (Arista, Cisco, Mellanox) and network engineering (especially switching) Familiarity with AI/HPC networking protocols (RoCE and/or InfiniBand) Demonstrable experience with performance characterization and profiling, especially for processors, memory systems, and networks Experience with kernel debugging Experience with LLM deployments, even at small scale Background in infrastructure design, SLAs, system design, and incident response Field Applications Engineering or similar hardware-focused customer engineering experience Why Join Us? Competitive pay & perks –because great work deserves great rewards. Work on your terms – flexible hours and remote-friendly culture. Fast lanes, no red tape – flat hierarchies and rapid decision-making Make it happen - your ideas aren’t just heard – they become reality. Right place, right time –be part of our growth story and build a career-defining legacy. Globality design – work with a diverse, international team across Germany and the US. Work with the best – work alongside exceptional engineers and raise the bar together. Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability. Featured benefits Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insurance Requirements added by the job poster • Authorized to work in the United States • No need for visa sponsorship Set alert for similar jobs Software Engineer, San Francisco Bay Area