Job Url: https://www.linkedin.com/jobs/search/?currentJobId=4330104189&distance=25.0&f_TPR=r86400&f_WT=2&geoId=103644278&keywords=software%20engineer&origin=JOB_SEARCH_PAGE_JOB_FILTER&spellCorrectionEnabled=true&start=475 Job Description: Forward Deployed Engineer Optura.AI · United States (Remote) Apply Save Save Forward Deployed Engineer at Optura.AI Show more options Your profile is missing required qualifications Show match details Help me update my profile BETA Is this information helpful? About the job Optura is healthcare’s AI orchestration platform. We help healthcare organizations transform disconnected AI pilots into a unified, enterprise-scale program that delivers measurable value. Our platform enables teams to design, execute, and monitor intelligent agents that drive automation, insights, and action—while providing the control and observability needed to scale safely. Built for real-world complexity, Optura supports multiple model providers, integrates seamlessly with existing infrastructure, and offers both SaaS and self-hosted options. Our mission: revolutionize how healthcare deploys and operationalizes AI in production. We are seeking a Forward Deployed Engineer to help customers successfully deploy and operationalize Optura’s AI Enterprise Operating System (EOS). In this highly customer-facing role, you will work directly with healthcare payer and PBM organizations to gather requirements, deploy our platform, and build tailored AI use cases that address real-world operational challenges. You will also serve as a critical connection point between customers and our product team, ensuring customer insights directly inform platform improvements. If you are energized by working hands-on with customers, solving complex system challenges, and building production-grade AI workflows, this role offers the opportunity to drive meaningful impact in healthcare. What You’ll Do Partner with healthcare customers to understand their needs, gather technical and business requirements, and translate them into effective solutions using Optura’s AI platform Lead deployment, integration, and configuration of the Optura Platform within customer environments to ensure optimal performance Configure serverless and container architectures and leverage any and all cloud platforms to deploy our industry-leading platform Design and build customized AI use cases addressing customer pain points, applying full SDLC principles for AI components Develop detailed documentation for system functionality and integrate AI solutions using Python and JavaScript Implement and optimize agentic systems and retrieval-augmented generation (RAG) techniques Capture, monitor, and analyze KPIs and metrics to drive system and performance improvements Provide technical expertise, training, and guidance to help customers fully leverage the platform Collect, document, and communicate customer requirements and feedback, working closely with the product team to influence platform enhancements What We’re Looking For Bachelor’s degree in Computer Science or a related field, or equivalent professional experience 3+ years of software engineering or software development experience Experience in a customer-facing technical role such as forward deployed engineer, implementation engineer, or consulting Hands-on experience deploying enterprise software solutions in AI, data, or integration environments What We Would Like To See Experience working with healthcare payers, PBMs, or other regulated industries Expertise with containerization and orchestration technologies, enterprise python, typescript, react or ai frameworks such as langchain, crew.ai Familiarity with cloud environments (AWS, Azure, Google Cloud), serverless architectures, and DevOps pipelines Experience integrating AI models—such as foundation models or NLP systems—into enterprise software Understanding of compliance frameworks such as HIPAA, HITRUST, or SOC2