Job Url: https://careers.toasttab.com/jobs/sr-site-reliability-engineer-process-automation-remote-united-states?gh_jid=7155775&gh_src=74dd1b311us

Job Description: Sr. Site Reliability Engineer - Process Automation
 R12635
 Remote
 Remote, United States
 ADD TO FAVORITES  VIEW FAVORITES
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Sr. Site Reliability Engineer, Process Automation role at Toast fits within the Site Reliability Engineering team responsible for overseeing the Incident and Change Management processes at Toast.

About this roll* (Responsibilities) 

As a Sr. Site Reliability Engineer, Process Automation, you will provide automation for incident and change management processes, which improve release consistency and enable faster incident response. You will help maintain and improve key organizational processes for Incident and Change management, which prevent customer impacts through change control, rapid detection, response, root cause analysis, and continuous learning from issues.

You will:

Drive and lead optimizations to existing processes, identify areas for improvement, and implement automated solutions to enhance efficiency and reliability of Toast systems. 
Utilize, configure, and support tools such as JIRA, FireHydrant, and Backstage for tracking events, incidents, and changes, and maintain the Service Catalog
Enable low-risk, compliant releases with rapid rollback capability to maintain platform reliability
Implement automation for risk mitigation strategies to minimize the impact of changes and releases on Toast