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Job Description: Job type

Temp-to-hire

Contract
Shift and schedule

Monday to Friday
 
Full job description
Sr. ServiceNow Developer (VR/CC – SecOps)

ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules. Providing architectural, design, configuration/development and operational support for VR and CC. Prepare and conduct VR and CC and related dependencies updates. Provide ServiceNow functional and process expertise in building world class programs.

Responsibilities:

ServiceNow Development, configuration, administration, and support for ServiceNow VR and CC modules.
Provide VR and CC solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) and Configuration Compliance (CC) modules.
Installation and Configuration of VR and CC Plugins for lower environments (DEV, QA, UAT, ARCH, Training).
VR and CC solution design, configuration/development, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs.
Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables to enhance VR and CC capabilities.
Support Remediation process flows for Vulnerability Response and Configuration Compliance.
Design, Configure and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
Design, Configure and support Flow Designer flows and sub flows leveraging REST API for data exchange.
Leverage JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Preproduction and Production Deployments).
Provide VR and CC support (SN Admin and VR/CC Admin) lower environments (DEV, QA, UAT, ARCH, Training).
Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR and CC impacts on ServiceNow Platform configuration and properties.
Liaison with CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
Enhance Reporting capability of both VR and CC as it relates to Reports and Performance Analytics.
Customize and support VR and CC roles and groups.
Plan and support VR and CC and dependencies upgrades.