Job Title: Senior Software Engineer

Company Name: Hi Auto

Job Url: https://apply.workable.com/hi-auto/j/7A8EEF8795/

Job Description: Description
 is the most trustworthy AI order taker for drive-thrus. Built for scale.

Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.

Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players. 

We are seeking a Senior Software Engineer based in the East Coast of the United States.


About the role: 

Our backend is developed all in Python running in the cloud over k8s. It’s not a typical backend interacting with a UI frontend. It handles audio streams in real-time and runs our key AI algorithms.

Our systems integrate with a large number of third party services. Robust and clean handling of these integrations is crucial.

In this role, you will:

Integrate with new POS systems and digital menu boards
Build data pipelines to process restaurant menus
Support existing integrations and pipelines
Debug and solve complex customer issues
Lead communication with integration partners to deliver the integrations
Estimate, plan and deliver the integration projects
Handle a large set of complex and diverse customer issues
Create documentation for integrations
Requirements
6+ years experience in Python
Strong backend development and software architecture skills
Experience in developing and deploying multiple projects used in production
Proficient with Async IO
Experience with CI/CD, Clouds (AWS/GCP/Azure), Linux, Docker, Kubernetes, 3rd Party API integrations
Experience with Data Pipelines, ETL
Prior experience working in startups
BSc in Software Development or equivalent industry experience

Bonus:
1+ years of experience in technical leadership
Knowledge of concurrency
Experience with gRPC, WebRTC
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