Job Title: Software Engineer, Full Stack (Senior, Staff+)

Company Name: Kustomer

Job Url: https://jobright.ai/jobs/info/6983f92f348f733a5c379f23

Job Description: 
Kustomer
· 3 hours ago
Software Engineer, Full Stack (Senior, Staff+)

United States

Full-time

Remote

Senior Level, Lead/Staff

$130K/yr - $215K/yr

7+ years exp
84%
GOOD MATCH
100%
Exp. Level
67%
Skill
84%
Industry Exp.
Kustomer is the industry leading conversational CRM platform perfecting every customer experience. They are seeking a Senior Full Stack Software Engineer to join their Engineering team, where the role involves shipping full-stack features, developing APIs, and contributing to AI-powered product capabilities.
Enterprise Software
Customer Service
SaaS
CRM

H1B Sponsor Likely

Insider Connection @Kustomer
2 email credits available today

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.
Beyond Your Network

View
K
M
E
R
S
Kim Shipman & 4 connections
From Your Previous Company

Unlock
F
F
F
& 2 connections
Previously@undefined and...
From Your School

Unlock
F
F
F
& 2 connections
@undefined and...
Find Any Email




Responsibilities
Ship full-stack features end-to-end as a member of a Pod, owning scope from problem definition through production, using technologies like Node.js, React, Golang, MongoDB, ElasticSearch, and AWS
Develop APIs and integrate with external services and databases, ensuring data integrity and security
Build front-end interfaces with a focus on user experience, responsiveness, and accessibility
Design and implement AI-powered features where they enhance end-user experience or improve platform efficiency
Contribute to scope and tradeoff decisions alongside your Pod Lead; own what's in scope, escalate what isn't, and communicate progress proactively
Optimize application performance through caching, efficient algorithms, and database indexing
Write thorough unit and integration tests to ensure quality and reliability
Conduct code reviews, provide constructive feedback, and mentor junior engineers to uphold a high quality bar
Share production support responsibility on a rotating basis, including on-call and bug triage, distributed equitably across the team
Stay current with emerging AI tools, full-stack technologies, and industry trends — and actively propose and champion those that improve team velocity, quality, and development practices
Ramp quickly on unfamiliar parts of the codebase aided by AI tooling, consistent code hygiene, and a deep engineering foundation

Qualification

Represents the skills you have
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Full-stack software development
Node.js
React
Golang
AWS
MongoDB
ElasticSearch
API design
Data structures
Algorithms
Concurrency
Distributed systems

Cloud platforms
AI developer tools
Technical judgment
Curiosity
Required
7+ years of progressive software development experience
Bachelor's degree in Computer Science, Software Engineering, or a related field
Comfortable working across frontend and backend
Experience with cloud platforms like AWS or similar
Understanding of data structures, algorithms, concurrency, distributed systems, API design, database internals
Ability to diagnose and debug complex issues
Experience optimizing application performance
Hands-on experience with modern AI developer tools, such as GitHub Copilot, Cursor, or Claude Code
Ability to raise risks early, communicate progress proactively, and care about what ships
Preferred
Familiarity with integrating AI or ML-powered capabilities into web applications, even at a prototype or feature level
Exposure to integrating third-party AI APIs or frameworks (e.g., OpenAI, Anthropic, LangChain, or vector databases like Pinecone)
Interest in exploring how AI can enhance developer workflows and improve product functionality
Github activity showing thoughtful, relevant contributions

Benefits
100% healthcare coverage
401K
WiFi and Mobile reimbursement
Generous vacation policy
Pension
Supplemental health insurance