Job Title: Software Engineer

Company Name: BlueCross BlueShield of Tennessee

Job Url: https://bcbst.wd1.myworkdayjobs.com/External/job/USA-TN-Chattanooga-Remote/Software-Engineer_R-48916?jr_id=69b48b053b74eb1e2c81e881

Job Description: We're hiring a Software Engineer at BlueCross BlueShield of Tennessee to help design, build, and operate the services that enable intelligent, AI‑driven contact center experiences at scale.

Our ideal candidate has a deep understanding of modern software engineering and API‑driven system design, with a proven ability to build reliable, scalable integrations that support AI‑enabled contact center workflows. You are comfortable working in distributed systems, value clean and maintainable code, and take ownership of services running in production. You enjoy collaborating across technical and business partners to turn requirements into durable, well‑engineered solutions.

To be successful in this role, you’ll bring:

Strong software engineering fundamentals, with hands‑on experience designing and building RESTful APIs
Proficiency in JavaScript and SQL, with experience developing and supporting application services
Experience integrating AI platforms with enterprise systems using secure, API‑driven architectures
Familiarity with CI/CD pipelines and automated deployment practices that enable frequent, low‑risk releases
The ability to troubleshoot and debug complex, distributed systems and respond to production issues
Experience monitoring, tuning, and improving application performance and availability
Strong collaboration skills and the ability to translate functional and non‑functional requirements into production‑ready solutions
A commitment to code quality, documentation, and knowledge sharing, with the ability to lead small to mid‑sized technical efforts