Company Name: ONEOK

Job Details: Be,an,Early,Applicant,Hiring,Remotely,in,USA,Remote,119K-179K,Annually,Senior,level

Job Url: https://builtin.com/job/systems-analyst-iii-system-administration/6481842

Job Description: #WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. JOB SUMMARYONEOK is seeking a seasoned analyst with extensive experience in observatory and monitoring software within an enterprise environment. The ideal candidate will possess a strong background in managing and optimizing complex systems to ensure seamless operations and support our organizational goals.Required Qualifications:-5–8+ years of experience in enterprise IT environments with a focus on monitoring/observability.-Proficiency in at least two of the following: Microsoft SCOM, Grafana, OpsView, Venafi, DynaTrace, or equivalent tools.-Experience with monitoring automation, scripting (PowerShell, Python, etc.), and API integrations.-Strong understanding of system performance, telemetry, and event management concepts.-Demonstrated ability to lead technical initiatives and mentor staff in a collaborative team environment.-Experience developing dashboards, alerts, and KPIs aligned to business or operational needs.-Familiarity with ITIL processes, incident management, and CMDB integration is a plus.Preferred Qualifications:-Experience in a hybrid and/or air gapped domains.-Background in infrastructure (servers, networking, storage) or DevOps/Observability domains-Experience in monitoring SCADA systems or operational technology (OT) environments-Exposure to enterprise ticketing systems (e.g., ServiceNow) and CMDB relationshipsThis position is eligible for remote work in one of the following states: Arkansas, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.Job Profile SummaryPerforms complex problem management and configuration management related to IT infrastructure and support. May provide consultative support to less experienced staff.Essential Functions and ResponsibilitiesServe as the technical lead for the Enterprise Monitoring team, guiding architectural decisions, standards, and best practices.Lead efforts to design, implement, and optimize proactive monitoring solutions across infrastructure, applications, and services.Drive improvements to alerting, event correlation, and dashboarding to support operational excellence.Partner with other IT teams (e.g., infrastructure, application support, cybersecurity) to ensure visibility across all critical systems.Manage complex problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problemResponsible for solving highly technical problems on multiple projects and providing consultative support to internal staff. May act as mentor to less experienced employeesPerform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrencesMentor and support junior and mid-level monitoring specialists in technical growth and project execution.Review configurations, dashboards, and automation developed by team members to ensure quality and consistency.Lead knowledge-sharing efforts and create internal documentation and SOPs.Complete tasks assigned in order to accomplish approved application and/or infrastructure change controlsCollaborate with other IT personnel on technology and support issues, providing proactive and timely communicationConsult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructureExcellent written and verbal communication skillsWorks independently with minimal supervisionMaintains subject matter expertise in technology infrastructure, equipment and systems including information security and governanceEducationBachelor's Degree in computer sciences or an equivalent combination of the following formal education and job-related experience. The level of knowledge needed for this position is typically obtained with ten plus years of experience in a discipline relevant to core IT architecture.Work ExperienceSignificant experience and understanding of current data center technologiesExperience in the implementation, support and function of:Infrastructure hardware configurationIP networkingWindows Server and/or Unix operating systemsShared storage technologiesVirtualization technologiesEvent monitoring, logging and data collection techniquesPublic Cloud TechnologiesProven track record of mentoring, influencing and facilitating discussions across a wide range of teams and technologiesTraining and experience related to:Operating systems softwareComputer hardwareNetworkingCommunicationsSecurity administrationExperience identifying, researching and analyzing core technology problems and performing root cause analysisExperience reviewing and interpreting manuals, journals, computer display screens, computer printouts, error logs and correspondenceExperience researching, preparing and composing systems operating procedures and documentation, reports and correspondenceExperienced interacting with customers and vendorsKnowledge, Skills and AbilitiesAbility to: apply arithmetic and computer mathAbility to: interact, advise, guide, train and communicate effectivelyAbility to: communicate and/or exchange information; conduct oral presentationsLicenses and CertificationsNone requiredONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547​.#LI-RemoteExpected Salary Range$119,000.00 - $179,000.00