Job Url: https://www.remoterocketship.com/company/zapier-3/jobs/staff-engineer-applied-ai-north-america-remote Job Description: Zapier Website LinkedIn All Job Openings Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions. APIs • Integrations • Business Web Applications • Making Magic 501 - 1000 employees Founded 2011 ☁️ SaaS ⚡ Productivity 🤝 B2B 💰 Secondary Market on 2021-04 Staff Engineer, Applied AI 3 hours ago 🏈 Anywhere in North America – Remote 💵 $274.8k - $412.2k / year ⏰ Full Time 🔴 Lead 🧑‍💻 Full-stack Engineer Cloud Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Make Zapier Agents the #1 way to get real work done with AI: deliver features, spot differentiation, advise on product strategy, and up-level teams and customers • Shape AI & Agents strategy: scout high-leverage opportunities, filter hype, define planning and tool integration UX, and set explore-vs-harden guardrails • Drive technical oversight: provide oversight for agent initiatives ensuring security, privacy, reliability, and scalability while keeping velocity high • Advance agent architecture and developer experience; collaborate with Principal Engineers on company-level direction • Build data-driven systems: design feedback loops and evaluation suites to capture real usage and improve grounding, tool-use success, prompting strategies, and model choice • Integrate and innovate pragmatically: explore emerging agent capabilities, make go/no-go decisions, and convert successful experiments into durable product and platform wins • Collaborate and teach: mentor engineers, codify practical agent patterns, and help teams and customers understand where Agents fits in their AI transformation 🎯 Requirements • Proven engineering impact in complex, cloud-based systems used by real customers • Many strong candidates for Staff+ roles have 10+ years’ experience (guideline) • At least 2 years (or equivalent depth) of hands-on work with large language models in production, including agent architectures • Familiarity with transformer networks and attention mechanisms • Experience deploying evaluation frameworks for LLMs (performance, reliability, bias) • Experience building Retrieval-Augmented Generation (RAG) systems, indexing/chunking strategies, semantic search, and vector databases • Hands-on builder: lead through contribution, pairing with product teams, unblocking adoption, and shipping • Pragmatic judgment: decide production readiness and balance cost/latency tradeoffs • Ability to design systems for scale and ambiguity • Strong communication skills for cross-functional collaboration and customer discovery • AI power user: proactively embrace AI and advocate workflows • Authorized to work from your home location; Zapier does not sponsor visas or transfers 🏖️ Benefits • Offers Equity • Offers Bonus • Remote work: leverage flexibility of remote work • Competitive: Zapier pays well among the technology sector • Equitable pay practices; Pay for impact • Simple: pay practices built for scale • Transparent: employees know how pay is determined • Commitment to inclusion, diversity, belonging, and equity • Reasonable accommodations for disabilities • Non-standard application process designed to promote inclusion and equity