Job Url: https://www.remoterocketship.com/company/nisc-coop/jobs/solutions-specialist-engineering-operations-united-states-remote Job Description: NISC Website LinkedIn All Job Openings National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to more than 870 independent telephone companies, electric cooperatives and other public power entities in all 50 states, American Samoa, Palau and Canada. Accounting and Business Management • Customer Care and Billing • Engineering and Operations • Telecommunications Switch Provisioning • Electronic Bill-Payment/Presentment 1001 - 5000 employees Solutions Specialist - Engineering & Operations 10 hours ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🖥 Software Engineer Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Manage the upsell sales process for current Members on assigned technical NISC software and service solutions • Monitor, research and follow up with leads for assigned solutions • Prepare and deliver proposals for assigned solutions • Deliver high to medium-level software demonstrations as requested as part of, but not limited to, retention efforts, upsells and new Member sales • Follow and update standard operating procedures for each assigned solution • Work and coordinate with Professional Services, Sales Managers, Account Managers and Management on data analysis, reporting, opportunities, etc. as needed or requested • Utilize Salesforce for the creation, updating, closing and reporting of sales opportunities • Create, track and update internal Service Center cases • Work and coordinate with internal stakeholders in the execution of marketing campaigns on assigned solutions as needed • Coordinate with internal stakeholders to help bring new products to market • Opportunity to represent NISC at industry conferences • Other duties as assigned • Commitment to NISC’s Shared Values 🎯 Requirements • Knowledge of NISC’s Mapping & Staking, Work Management, Consumer Analytics or Provisioning software solutions • Knowledge of the broadband and utility industries and foreseeable technological advances • Basic level ability to demonstrate initiative and accountability • Basic level understanding of CRM and Salesforce systems • Strong verbal and written communication skills • Strong presentation skills • Ability to actively listen • Excellent telephone etiquette and the ability to deal effectively with Member/Customers • Strong ability to organize and prioritize • Strong ability to interact in a positive manner with internal and external contacts • Strong ability to demonstrate professionalism • Ability to travel as often as necessary to meet the goals and objectives of the position 🏖️ Benefits • NISC develops and implements enterprise-level and customer-facing software solutions • Ranked in ComputerWorld’s Best Places to Work for twenty-two years • Member-focused, quality driven and valued priced technology solutions