Job Url: https://www.remoterocketship.com/company/goalsolutions/jobs/software-engineer-united-states Job Description: Goal Solutions Website LinkedIn All Job Openings Goal Solutions is your partner for better loan, lease, and PPA performance and data transparency. The company offers innovative servicing solutions including primary servicing, backup servicing, and master servicing, designed to help financial stakeholders in both consumer and commercial lending markets manage the complexities of asset management and collections. With extensive experience and a robust infrastructure, Goal Solutions focuses on enhancing investment returns through data-driven analytics and operational excellence across the entire asset lifecycle. Portfolio Management β€’ Loan Performance Analytics β€’ Capital Markets Advisory Services β€’ Education Finance β€’ Asset Acquisition 201 - 500 employees Founded 2008 πŸ’³ Fintech πŸ’Έ Finance ☁️ SaaS Software Engineer 2 days ago πŸ‡ΊπŸ‡Έ United States – Remote ⏰ Full Time 🟑 Mid-level 🟠 Senior πŸ§‘β€πŸ’» Full-stack Engineer Azure Cloud ETL JavaScript Python SQL .NET Apply Now Receive Emails with Similar Jobs Report problem πŸ“‹ Description β€’ Manage and support a high-volume communication platform using Azure Communication Services for SMS, email, and outbound voice β€’ Maintain and enhance SQL Server campaign database; generate ad-hoc campaigns and reports β€’ Write automation templates in JavaScript/HTML and business rules β€’ Python and .Net skills to ensure compliance-based delivery rules are upheld β€’ Optimize and scale the architecture for performance and throughput β€’ Enhance self-service to reduce manual interventions β€’ Troubleshoot and resolve complex technical issues in a timely manner β€’ Propose and implement solutions to enhance the overall efficiency of software systems β€’ Ensure documentation is up-to-date and accessible to relevant team members β€’ Maintain existing chatbot workflows integrated with IVR systems (LiveVox, CxOne) β€’ Troubleshoot and enhance JavaScript code for API integration and custom actions β€’ Ability to explore and prototype solutions using conversational AI platforms like Azure Bot Services, Rasa, Kore.ai, or Dialogflow or similar, and apply knowledge of LLMs where applicable β€’ Assist in onboarding new loans from external systems into our Loan Servicing System (LSS) β€’ Write and support .NET code, SQL scripts, and ETL processes to perform accurate data conversion β€’ Collaborate with program management and apply sound judgment during data mapping and QA 🎯 Requirements β€’ Strong working knowledge of SQL Server, JavaScript, Python, and .NET β€’ Experience with Azure services and Cloud platforms β€’ Familiarity with APIs and Systems integration β€’ Comfortable with ETL/data mapping for system conversion β€’ Self-starter with strong problem-solving and communication skills β€’ Passion for automation, scalability, and user enablement β€’ Bonus points if you have: β€’ Experience in LLM, conversational AI frameworks, or bot orchestration platforms β€’ Knowledge of Azure Communication Services and Bots β€’ Previous exposure to loan servicing or fintech platforms πŸ–οΈ Benefits β€’ Generous PTO policy with a vacation incentive bonus to encourage work-life balance β€’ Structured hybrid work schedules available based on length of service and performance standards β€’ Healthy holiday plan with your birthday as a paid day off β€’ 2 free community days β€’ Paid parental leave β€’ Free gym membership in San Diego β€’ Wellness reimbursement β€’ Free snacks and drinks in the office β€’ Tuition reimbursement for continuing education classes β€’ Company parties, summer BBQs, team building events, and community service events β€’ Competitive pay with bonus β€’ 401(k) + company match up to 4% β€’ Long Term Incentive program β€’ Medical, dental, and vision coverage β€’ Annual HSA contribution of $1,650 β€’ Life insurance, disability, and critical illness β€’ Birthday holiday β€’ 2 floating Community Days β€’ Generous PTO, including Paid Parental Leave β€’ $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day β€’ Community funds, wellness funds, and more