Job Url: https://www.remoterocketship.com/company/astreya/jobs/software-engineer-united-states-remote Job Description: Astreya Website LinkedIn All Job Openings Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide. Amplified Enterprise Productivity and Employee Satisfaction β€’ IT End User Support β€’ Asset Management β€’ Network Operations Support β€’ Contract Management 1001 - 5000 employees Founded 2001 πŸ”’ Cybersecurity 🏒 Enterprise ☁️ SaaS Software Engineer 8 hours ago πŸ‡ΊπŸ‡Έ United States – Remote πŸ’΅ $47 - $74 / hour ⏰ Full Time 🟒 Junior 🟑 Mid-level πŸ§‘β€πŸ’» Full-stack Engineer πŸ¦… H1B Visa Sponsor Apply Now Receive Emails with Similar Jobs Report problem πŸ“‹ Description β€’ The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. β€’ They will also develop software and tools in support of design, infrastructure and technology platforms. β€’ Provides administration, development, and application support for end users. β€’ Participates in the design, develop, code, test and debug system software. β€’ Reviews code and design software. β€’ Participates in configuring and integrating third-party software components and technologies. β€’ Engages in performing root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments. β€’ Addresses and resolves software bugs and bug reproduction requests; logging of all incidents and requests. β€’ Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. β€’ Provides limited after hours and on-call support as needed. β€’ Engages in review and development of test documentation. β€’ Works with stakeholders and cross-functional teams on projects and initiatives. β€’ Other duties as required. 🎯 Requirements β€’ Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience β€’ Builds productive internal and external working relationships β€’ Exercises judgment within defined procedures and practices to determine appropriate action β€’ Understanding of various development programs β€’ Ability to quickly learn customer support processes, tools and techniques β€’ Understanding of how to configure third-party software components and technologies β€’ Ability to perform root cause analysis of network, operating system, and other issues β€’ Excellent communication skills in English (both speaking and writing) β€’ Ability to collaborate and work remotely including use of communication tools β€’ Ability to multi-task and self-organize including prioritization of activities β€’ Understanding of using monitoring systems β€’ Attention to detail πŸ–οΈ Benefits β€’ Medical provided through Cigna (PPO, HSA, EPO options) β€’ Medical provided through Kaiser (HMO option only) for California employees only β€’ Dental provided through Cigna (DPPO & DHMO options) β€’ Nationwide Vision provided through VSP β€’ Flexible Spending Account for Health & Dependent Care β€’ Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) β€’ Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera β€’ Corporate Wellness Program β€’ Employee Assistance Program β€’ Wellness Days β€’ 401k Plan β€’ Basic Life, Accidental Life, Supplemental Life Insurance β€’ Short Term & Long Term Disability β€’ Critical Illness, Critical Hospital, and Voluntary Accident Insurance β€’ Tuition Reimbursement (available 6 months after start date, capped) β€’ Paid Time Off (accrued and prorated, maximum of 120 hours annually) β€’ Paid Holidays β€’ Any other statutory leaves, paid time, or other fringe benefits required under state and federal law