Company Name: RapDev

Job Details: Easy,Apply,Hiring,Remotely,in,United,States,Remote,or,Hybrid,Senior,level

Job Url: https://builtin.com/job/senior-solutions-engineer-pre-sales-servicenow/7706735

Job Description: About RapDevWe specialize in modern ITOM, ITAM, ITSM, DevOps & SecOps ServiceNow implementations and extensions, as well as integrations and services for Datadog. Our experienced team of ServiceNow Developers, Engineers, and Architects, as well as our Cloud, DevOps, SRE, and Observability engineers brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.About the JobRapDev is seeking a highly skilled pre-sales Solutions Engineer to join our ServiceNow Sales team. In this role, you will be responsible for providing technical expertise and guidance to customers and prospects, helping them understand and utilize the full range of RapDev’s services to maximize the value of their ServiceNow platform. You will work closely with the sales team, customers, and technical staff to propose, design and demonstrate solutions that meet each customer's unique needs, using a deep understanding of out-of-the-box behaviors and of customizations to drive maximum value.What You'll Do:Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needsConduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scaleDesign and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needsLead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integrationConduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutionsDevelop technical content and collateral to support sales and marketing initiativesAct as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offeringsContinuously learn and improve technical knowledge of ServiceNow and supporting technologiesWork collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomesWho You Are:5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industryHands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositionsKnowledge of, or willingness and ability to develop knowledge of, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.)Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLCExcellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audienceStrong problem-solving skills and the ability to think creatively to develop customized solutionsAbility to work independently and manage multiple projects and prioritiesStrong collaboration and team-oriented mindsetCommitment to ongoing learning and professional developmentCompensation:Base Salary: $90,000-$160,000 annually, depending on experience, plus uncapped commission potential Benefits100% Employee Healthcare Coverage (Medical, Dental & Vision)Retirement Plan (5% 401k Match, IRA)Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Hybrid Work OpportunitiesFitness & Commuter Subsidies availableEquityRelocation AssistanceSL & LT Disability