Job Url: https://www.remoterocketship.com/company/getkard/jobs/senior-issuer-solutions-engineer-united-states-remote

Job Description: 
Kard
Website
LinkedIn
All Job Openings
Kard is a company that offers the first rewards-as-a-service API aimed at enhancing customer loyalty for cardholders and shoppers. By providing marketers and banks with tools to launch customizable loyalty programs quickly, Kard enables them to engage inactive cardholders and encourage repeat purchases. 

The company's platform is designed with a focus on security and compliance, ensuring confidence in its products. Kard's solutions help marketers reach new audiences, card issuers to create branded loyalty programs, and consumers to earn rewards effortlessly across numerous locations in the U. 

S. 

loyalty • card-linked offers • advertising


51 - 200 employees

🔌 API

💳 Fintech

☁️ SaaS

Senior Issuer Solutions Engineer
July 8

🇺🇸 United States – Remote

💵 $150k - $165k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

AWS

Cloud

MongoDB

SQL

Apply Now


Receive Emails with Similar Jobs
Report problem
📋 Description
•Kard is transforming customer loyalty with our rewards-as-a-service API platform.
•As a Senior Issuer Solutions Engineer at Kard, you’ll lead the post-launch technical experience for our issuer partners.
•Drive feature adoption and ensure customers scale effectively on our platform.
•Blending advanced engineering knowledge with customer focus, work independently across Product, Engineering, and Account Management.
•Remove friction, solve complex challenges, and unlock long-term value.
•This is a high-impact role ideal for someone excited to drive innovation and take full ownership of strategic projects.

🎯 Requirements
•8-12 years of experience in senior technical customer-facing roles (e.g., Solutions Engineer, Technical Account Manager, Implementation Engineer) at a fintech, adtech, or API-first company.
•Deep, hands-on experience working with APIs, particularly within the financial ecosystem (e.g., Marqeta, Galileo, Plaid, LiveRamp, Open Banking APIs, FIS, Fiserv), including the ability to architect and troubleshoot complex integrations independently.
•Proven track record of planning and executing feature adoption (upsells and/or crosssells) strategies, solution implementation, and post-sale support.
•Strong understanding of RESTful APIs with the ability to independently analyze complex technical documentation and debug integration issues.
•Advanced proficiency in Postman, strong SQL skills, and comprehensive understanding of cloud architectures (AWS experience strongly preferred), with the ability to work across multiple technical environments.
•Clear, confident communicator who can seamlessly translate complex technical concepts into strategic business recommendations and lead technical discussions with C-level executives.
•Highly organized with exceptional project management skills and demonstrated ability to drive results in ambiguous environments.
•Curious and collaborative; eager to understand how Kard works under the hood and help our partners succeed.
•Ability to work 8 hours during core U.S. business hours between 7 a.m. to 7 p.m.
•Ability to be on camera, distraction-free, and actively participating during meetings.

🏖️ Benefits
•Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
•Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only)
•Health, Dental and Vision Insurance
•401k with employer match (US employees only)
•Coworking space and WFH setup reimbursement
•Company Offsites two times per year for planning, team-building, and networking

Apply Now