Job Url: https://www.remoterocketship.com/company/ensemblehp-2/jobs/senior-engineer-servicenow-united-states Job Description: Ensemble Health Partners Website LinkedIn All Job Openings Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients. Revenue cycle consulting • Revenue cycle assessments • Revenue recovery • Revenue Cycle • EPIC 10,000+ employees ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise 💰 Private Equity Round on 2022-03 Senior Engineer, ServiceNow 3 hours ago 🇺🇸 United States – Remote 💵 $100.6k - $192.9k / year ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer ITSM JavaScript ServiceNow SOAP Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • Manage and maintain the ServiceNow platform, including configuration, customization, and administration tasks. •Design, develop, and implement new features, modules, and functionalities within ServiceNow to enhance business processes and workflows. •Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions within the ServiceNow platform. •Configure and integrate ServiceNow with other third-party applications and systems to ensure seamless data flow and interoperability. •Perform system upgrades, patches, and enhancements in alignment with industry best practices and company policies. •Monitor system performance, troubleshoot issues, and implement corrective actions to ensure optimal uptime and availability. •Create and maintain technical documentation, including system architecture diagrams, process workflows, and configuration details. •Provide mentorship, guidance, and support to other technical team members. •Stay abreast of emerging ServiceNow features, capabilities, and best practices, and recommend innovative solutions to drive continuous improvement. •Collaborate with IT security team to implement and maintain robust security controls, access controls, and compliance standards within the ServiceNow platform. 🎯 Requirements • Minimum of 5 years of experience as a ServiceNow Administrator, with a proven track record of successful platform implementations and support. • ServiceNow Certified System Administrator (CSA) certification is required. Additional certifications such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) are a plus. • Extensive knowledge of ServiceNow platform capabilities, modules, and functionalities, including Incident Management, Change Management, Service Catalog, and Reporting. • Preferably extensive experience with recent ServiceNow releases Experienced in gathering business requirements, developing prototypes to validate, refine requirements and led tasks required for implementation and maintenance of ServiceNow applications • Strong understanding of IT Service Management (ITSM) processes, frameworks, and best practices (ITIL). • Proficiency in JavaScript, HTML, CSS, and other web technologies used for ServiceNow customization and development. • Experience with integration technologies such as REST, SOAP, and MID Server. • Excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to detail. • Strong communication, collaboration, and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. • Proven ability to work independently as well as part of a team in a fast-paced, dynamic environment. 🏖️ Benefits • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.