Job Url: https://job-boards.greenhouse.io/harborglobal/jobs/4840188007 Job Description: Remote, United States Apply Harbor is seeking a Senior Associate Consultant to join our growing legal technology team.  A core part of our business is to provide technology services to corporate legal departments around the areas of Contract Lifecycle Management (CLM), Discovery and Data Management (DDM), and Enterprise Legal Management (ELM). This role is for our Contract Lifecycle Management service line, which helps Fortune 500 companies select, implement, and optimize Contract Lifecycle Management solutions. We are seeking a Sr. Consultant with deep Contract Lifecycle Management, Artificial Intelligence (AI), service delivery, and client advisory experience to join this growing team. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters and where some of the CLM team resides.   The following is an overview of the services the CLM team provides to help clients manage their contract management solution:  Assess: Conduct assessments of contract management processes, workflows, and technologies and provide recommendations to enact change Roadmap: Develop strategic road maps that govern a holistic implementation approach Optimize: Focus on reconfiguring workflows and end-to-end business process improvements to support the optimization of existing CLM tools and technology Select: Perform assessment of current processes, detailed requirements gathering, and a robust RFP/demo process to ensure the system selected meets client needs Implement: Provide business process and technical expertise to support all aspects of system implementation, from design through deployment Enhance: Drive process and program improvement initiatives, including designing operating models and related roles, defining workflows, conducting training, and more Support: Provide support including managed services to drive high levels of adoption  The immediate focus of this role will be to support a multi-year Contract Lifecycle Management implementation. As a Sr. Consultant, you will be responsible for the following: Serve as primary project manager and provide configuration support  Coordinate across teams and manage individual workstreams to promote on-time delivery  Actively manage the project plan and provide transparency into upcoming activities  Interact with client stakeholders to facilitate status calls and prepare status reports across numerous engagement teams  Spearhead change management initiatives and communications planning  Prepare steering committee materials  Support project delivery through hands on implementation support and system configuration of workflows and templates  Providing guidance, instruction, and oversight in driving the completion of deliverables and client commitments  Developing current and future client relationships through exceptional service delivery   Job Duties and Responsibilities:  Project Management & Implementation Support  Facilitate information gathering workshops with senior legal, business, and IT stakeholders to understand current state processes and gather future state goals and objectives  Develop and present recommendations and implementation roadmaps to client leadership teams on how to mitigate risk, enhance the project, and/or achieve operational efficiencies  Create CLM process documentation, workflow diagrams, playbooks, standard operating procedures, roles and responsibilities matrices, checklists, trackers, and other deliverables as requested  Identify and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes  Define change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience  Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers  Serve as lead project manager for system implementation project, including creating and maintaining project schedules, managing the project budget and scope, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors Experience, Education and Other Qualifications:  3-6 years of relevant experience in legal consulting or with a CLM provider, specifically in a customer facing role advising clients  Preferred hands-on experience implementing, using, or administering Evisort  Significant experience performing CLM process and/or technology assessments, selecting and implementing CLM platforms, designing CLM operating models, creating CLM documentation, or advising on best practices  Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education  Demonstrated knowledge of the following areas:  Industry leading CLM technologies and service providers  AI opportunities and best practices throughout the contract lifecycle  CLM stakeholders and their typical roles and responsibilities  Common legal operations and CLM platform integrations  Components of a highly developed CLM program  IT implementation methodologies and controls  Managing project budgets, resources, and timelines  Ability to independently manage multiple concurrent engagements and clients  Excellent communication and storytelling skills (written, via data and deliverables, and verbally)  Keen attention to detail and capability to prepare polished client deliverables  Willingness to self-study and learn new concepts or technologies to solve problems  Aptitude and desire to learn and develop generative or other AI-enabled solutions  Have permanent US work authorization  About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.  Create a Job Alert Interested in building your career at Harbor? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with Greenhouse First Name* Last Name* Preferred First Name Email* Phone* Resume/CV* AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter AttachAttach Dropbox Google Drive Enter manuallyEnter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Submit application Powered by Read our Priv