Company Name: Turnkey

Job Details: RemoteFull,Time

Job Url: https://hiring.cafe/job/YXNoYnlfX190dXJua2V5X19fY2ExNzg0NmItNTM3Zi00ZmQ1LWJmZTMtNDQwMGU5MTIyMTc5

Job Description: Posted 3w agoProduct Engineer, Customer Team@ TurnkeyView All JobsWebsiteNew York or North AmericaRemoteFull TimeResponsibilities:Solving customer challenges, Collaborating with teams, Building internal toolsRequirements Summary:1–3 years of engineering experience, strong with Typescript and React, excellent communication skills, and a product-minded approach.Technical Tools Mentioned:Typescript, React, React Native
Product Engineer, Customer TeamYour roleAs a Product Engineer on the Customer team, you’ll work across engineering, customer success, and product to help the best teams in crypto succeed with Turnkey. You’ll identify where developers are getting stuck and step in to fix it. That could mean writing code, debugging tricky edge cases, or advocating for product improvements that smooth the path for everyone who comes next. This is a hands-on, high-impact role that blends technical depth with customer context. It’s a great fit for a strong generalist engineer early in their career who wants to move fast, ship real improvements, work alongside one of the strongest technical teams in crypto, and build a deep understanding of how great products and developer experiences are built. Over time, this role could evolve into a position on the core engineering team, a product role, or a leadership path within the customer organization. What you’ll doSolve high-signal customer challenges — everything from confusing integration blockers to debugging real edge-case issues in productionEmbed with top customers to guide implementation and serve as a technical thought partnerCollaborate closely with our engineering and product teams to feed in product improvements, bug reports, and feature ideasBuild example code, scripts, and tools that make common workflows easierHelp build internal tooling and workflows to scale how we support developersBe the connective tissue between the problems customers face and the product we buildWhat we’re looking for1–3 years of engineering experience Strong with Typescript and React; familiarity with React NativeA generalist mindset: you can learn new systems quickly and debug anything from browser quirks to backend edge casesExcellent communication skills and willingness to jump on a call, share your screen, or write clear docs to unblock someoneSerious ambition. You want to grow fast, own more, and you're not afraid to roll up your sleeves to get thereStyle pointsInterest in crypto, even if you don’t have experience yet Very high fluency with AI tools and LLMs in technical environments Experience dropping into unfamiliar codebases and working across multiple languages and stacksProduct-minded approach to engineering, focused on solving real problems Strong opinions about developer experienceReady to join us on this journey? Email us at jobs@turnkey.com with your LinkedIn profile and a short overview of why you'd be a great fit for Turnkey.Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.