Company Name: CHEQROOM

Job Details: Be,an,Early,Applicant,Hiring,Remotely,in,United,States,Remote,Senior,level

Job Url: https://builtin.com/job/integration-architect/8115104

Job Description: Integration ArchitectLocation: Remote (US & CA time zones preferred)Reports to: CTO🧩 The RoleWe are seeking a highly specialized and technically proficient Integration Architect to drive the success, adoption, and expansion of our asset operations platform within our most critical Enterprise customers.This is a high-impact, individual contributor role reporting to the CTO. The role sits at the intersection of Sales, Product, Engineering, and Customer Experience, acting as the technical authority for complex enterprise implementations.You will be the technical and strategic anchor for our largest customers, responsible for architecting, building, deploying, validating, and scaling integrations that deliver measurable business value. This role owns the technical integrity of integrations from pre-sale scoping through post-sale execution and long-term optimization.🛠️ What You’ll DoTechnical Architecture, Integration & DeliveryDesign and Build Integrations: Architect, develop, and deploy custom integrations using APIs, workflow orchestration, and automation tools to solve complex customer requirements.Custom Solution Development: Translate complex operational and technical requirements into scalable, maintainable integration solutions.API & System Integration: Design and implement deep integrations with customer systems such as ERP, Asset Management, ITSM, and other enterprise platforms.Workflow Orchestration: Build and optimize workflows across systems, ensuring reliability, performance, and long-term maintainability.Quality, Validation & TestingValidate data flows, integration logic, and transformations to ensure accuracy and reliabilityImplement error handling, monitoring, and edge-case handlingTest integrations end-to-end before and after deployment to ensure production readinessStrategic Customer Engagement & Commercial SuccessEnterprise Customer Ownership: Act as the primary technical partner for assigned enterprise customers, ensuring integrations support both current needs and future growth.Implementation Success: Own the technical execution of enterprise implementations post-sale, ensuring delivery aligns with the agreed-upon Statement of Work (SOW).Sales Alignment & SOW Governance:Partner with Sales and Customer Experience during pre-sale and scopingDefine, review, and formally approve technical SOWs to ensure feasibility, clarity, and delivery confidence prior to contract signatureExpansion & Value Creation: Identify opportunities for deeper integrations, new workflows, advanced reporting, and increased platform adoption within enterprise accounts.Enterprise Insights: Deliver customized reporting, data insights, and integration-driven optimizations that unlock additional customer value.Cross-Functional Leadership & EnablementProduct & Engineering Liaison: Serve as the bridge between customers and internal teams, coordinating with Product and Engineering to remove blockers and influence roadmap decisions.Standardization & Knowledge Transfer:Capture learnings from enterprise implementationsContribute to standardized use cases, integration patterns, and implementation playbooksHelp raise the overall technical maturity of enterprise delivery🧠 Skills & ExperienceTechnical SkillsStrong experience designing and building workflows in automation platforms and low-code environmentsProficiency with REST APIs, including authentication methods, debugging, and troubleshootingComfort working with JSON, data mapping, and transformation logicBasic working knowledge of JavaScript or Python for scripting, validation, or custom logicExperience designing reliable integrations with robust error handling and monitoringProduct & Delivery SkillsAbility to break down complex systems and processes into scalable, maintainable solutionsExperience leading technical discovery, gathering requirements, and documenting workflows and architecturesStrong understanding of delivery best practices for enterprise implementationsDetail-oriented mindset with a focus on quality, testing, and long-term reliabilityCustomer & Communication SkillsComfortable leading customer-facing technical conversations with both technical and non-technical stakeholdersAbility to clearly explain architecture decisions, tradeoffs, and constraintsProven experience collaborating cross-functionally with Product, Engineering, Customer Experience, and SalesConfident communicator with the ability to engage senior technical leaders and executive stakeholders🌟 About YouSenior-Level Experience: 4+ years in a senior technical integration, solutions architecture, professional services, or consulting role within a SaaS environmentEnterprise-Focused: Proven experience working with large, complex enterprise customers and long implementation cyclesTechnical Problem Solver & Systems Thinker:You naturally think in systems, data flows, and dependenciesYou enjoy diagnosing root causes, designing resilient solutions, and anticipating edge casesCommercially Aware: Comfortable balancing technical excellence with commercial realities, scope control, and delivery commitmentsCustomer-Driven: Motivated by customer outcomes and long-term success, not just implementation completion