Job Url: https://www.remoterocketship.com/company/helpscout/jobs/frontend-engineer-united-states-remote

Job Description: 
Help Scout
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Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. 

Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer. 

Web applications • Email • Cloud • Help desk • customer support


51 - 200 employees


Founded 2011

☁️ SaaS

Frontend Engineer
21 hours ago

🇺🇸 United States – Remote

💵 $126k - $141k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Frontend Engineer

Cypress

Docker

JavaScript

Jest

Next.js

PHP

React

Redux

Apply Now


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📋 Description
• Build delightful user experiences for 12,000+ customer-centric businesses
• Utilize React, Redux, Next.js for frontend technologies
• Improve performance, security, and usability for customer experiences
• Collaborate with designers and engineers in an agile team

🎯 Requirements
• 4-6 years of experience in frontend engineering
• Expertise in JavaScript and modern frontend technologies
• Strong eye for design details
• Clean and maintainable code practices
• Collaborative and effective communication skills
• Ability to thrive in a remote work environment

🏖️ Benefits
• Healthcare coverage
• Wellness resources
• Flexible working hours
• Remote work opportunities

Apply Now
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