Company Name: Zensar Technologies

Job Details: $129k-$203k/yrRemoteFull,Time

Job Url: https://hiring.cafe/viewjob/2q5uo7bpao2vh5fk

Job Description: Posted 17h agoDE&A - Core - Solution Architect – Reltio MDM@ Zensar TechnologiesView All JobsWebsiteUnited States$129k-$203k/yrRemoteFull TimeResponsibilities:Lead architecture, Define integration, Oversee governanceRequirements Summary:11+ years in Data Management/MDM, 3+ years in Reltio MDM; strong integration with SAP, Oracle ERP, Salesforce, Snowflake; frontend experience (ReactJS/NodeJS); SSO/OAuth; cloud hosting knowledge.Technical Tools Mentioned:Reltio MDM, MDM, SAP, Oracle ERP, Salesforce, Snowflake, ReactJS, NodeJS, OAuth, SAML, Informatica IICS, Talend, Loqate, Melissa, Google Maps API, Azure, AWS, GCP
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Solution Architect – Reltio MDM
Location : Remote.
What's this role about?
We are seeking an experienced Solution Architect with deep expertise in Reltio Master Data Management (MDM) to lead architecture, design, and implementation for an enterprise-scale Customer Master 2.0 program.
  The architect will define the end-to-end solution leveraging Reltio MDM, ensuring seamless integration across ERP, CRM, DWH, and the Customer Portal with real-time synchronization and advanced address validation (Loqate/Melissa) capabilities.
 
Key Responsibilities Solution Design & Architecture
Lead the architecture and design of Reltio-based Customer Master Data Management solution, covering Customer, Contact, and Address domains.
Define the canonical data model, match/merge & survivorship logic, and trust framework for creation of golden records.
Architect the integration layer across SAP, Oracle, Salesforce CRM, Snowflake, and legacy ERPs ensuring real-time data synchronization.
Design and oversee Reltio workflow configurations, data quality rules, and governance models.
Define and implement address validation, enrichment, and geocoding processes leveraging Loqate, Melissa, or equivalent APIs integrated within Reltio.
 
Customer Portal & User Experience
Collaborate with UI/UX and engineering teams to define Customer Portal architecture (ReactJS + NodeJS).
Ensure the portal acts as the single source of truth for Customer creation, validation, and approvals across OpCos.
Design workflows for DSO approvals, multi-address management, and metadata-driven forms configurable by OpCo and user role.
Define and integrate Single Sign-On (SSO) and API-based security models for the portal and Reltio.
Oversee synchronization between the Portal, Reltio MDM, CRM (Salesforce), ERP (SAP/Oracle), and Data Warehouse systems.
 
Data Quality, Validation & Governance
Define and implement AI-driven data profiling and quality rules for deduplication, anomaly detection, and consistency.
Architect real-time and batch address verification, crosswalk validation, and geocoding across global datasets.
Establish data stewardship and governance workflows in Reltio to manage conflicts, low match scores, and manual reviews.
Partner with client Data Governance teams to define policies, roles, and access controls for master data domains.
 
Integration & Technology Leadership
Architect API, ETL, and event-based integrations for bi-directional data exchange between Reltio and enterprise systems.
Define patterns for data ingestion, standardization, and syndication ensuring reliability and traceability.
Lead the design of integration pipelines with real-time validations and error-handling frameworks.
Evaluate and integrate third-party tools (address validation, enrichment, cloud environments, data observability tools).
Guide DevOps and deployment activities across Dev, SIT, UAT, and Production environments.
 
Leadership & Delivery
Lead a cross-functional team of MDM developers, data quality analysts, and integration engineers.
Collaborate closely with Business SMEs, Data Stewards, and Client Architects to ensure business alignment.
Participate in UAT, Go-Live, and Hypercare phases, ensuring system readiness and performance optimization.
Provide knowledge transfer and best practice guidance to client teams.
 
Required Skills & Experience Technical Expertise
11+ years in Data Management / MDM architecture, with at least 3+ years in Reltio MDM.
Proven experience architecting Customer Master solutions using Reltio, including data modeling, DQ, match-merge, survivorship, and workflows.
Strong knowledge of address validation tools (Loqate, Melissa, Google Maps API, etc.) and integration into MDM platforms.
Hands-on experience in Reltio API framework, REST-based integrations, and workflow configuration.
Experience with ETL/Integration tools (Informatica IICS, Talend, or equivalent).
Strong understanding of Salesforce, Oracle ERP, SAP, and Snowflake integration with Reltio.
Experience implementing Customer Portal frontends using ReactJS, NodeJS, and SSO (OAuth/SAML) authentication.
Familiarity with AI/ML-based data quality and anomaly detection techniques.
Exposure to cloud platforms (Azure, AWS, or GCP) for hosting MDM and Portal components.
 
Functional & Domain Knowledge
Expertise in Customer, Contact, Address, and Relationship hierarchies.
Deep understanding of Data Governance frameworks, Stewardship models, and Data Lineage principles.
Prior experience delivering Customer Master solutions for multi-OpCo or global organizations.
Understanding of DSO account workflows, metadata-based configurations, and OpCo-specific schemas.
 
Soft Skills
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving ability with a focus on quality and detail.
Experience in leading onsite-offshore teams and managing technical delivery.
Ability to create and review HLD, LLD, BRD, and Architecture documents.
 
Preferred Qualifications
Reltio Certified Professional or equivalent certification.
Experience in Healthcare, Dental, or Manufacturing domains.
Hands-on with Zensar ZensAI, or similar AI-based Data Quality frameworks.
Familiarity with data governance tools and DQ monitoring dashboards.
Exposure to CRM transformations (Dynamics → Salesforce) and multi-system harmonization.
 
Education
Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
Certifications in Reltio, Data Governance, or Cloud Architecture preferred.
 
Role Highlights
Lead end-to-end Customer Master 2.0 architecture leveraging Reltio MDM.
Architect and deliver a metadata-driven Customer Portal integrated with ERP, CRM, and DWH.
Implement address validation, DQ automation, and AI-driven cleansing for over 10M+ customer records.
Drive enterprise-wide data harmonization and governance across multiple OpCos and global systems.