Company Name: MerQube Job Details: Salary,not,providedKubernetesSQLAWSGCPPythonPostgresTerraformMySQLAzureDockerBashAirflowAnsiblePrometheusGrafanaDatadogSenior,and,Expert,levelRemote,from,US Job Url: https://app.welcometothejungle.com/jobs/ac5oAYDa?theme=preferred-sector§or-id=9 Job Description: RoleWho you areMaster's or bachelor's degree in computer science, engineering, or a related field5+ years of extensive experience in Cloud Support, FinTech Support, Site Reliability, or related roles3+ years of hands-on experience in software engineering rolesProfound understanding of SRE/Support principles and best practicesStrong expertise with cloud platforms, preferably AWS, and familiarity with Azure or GCPProficiency in deploying and managing containerized applications using Docker and KubernetesDeep knowledge of cloud infrastructure concepts and tools, including Terraform/AnsibleAdvanced proficiency in the Python programming language and its associated development toolchainExceptional problem-solving skills, with a track record of troubleshooting complex issuesAPI knowledgeOutstanding communication and collaboration abilities, enabling effective teamworkDesirableProficiency in shell scripting languages like Bash PythonFamiliarity with tools such as Airflow, GrafanaExperience with monitoring and logging tools like Prometheus/Grafana or DatadogUnderstanding of SQL database technologies like MySQL or PostgreSQLWhat the job involvesWe are seeking a highly skilled and experienced Support Engineer (Fintech) to join our Cloud Support team. The ideal candidate will have a strong background in cloud technologies, infrastructure as code, and automation, with a focus on maintaining the reliability and scalability of our cloud-based systems.As a Cloud Support Engineer, you will work closely with cross-functional teams to ensure our cloud infrastructure is robust, performant, and able to meet the demands of our business. Additionally, you will be responsible for providing technical customer support to address inquiries and issues related to our cloud servicesMaintain and manage cloud-based infrastructure in accordance with industry best practicesMonitor and optimize cloud resources to ensure cost-effectiveness and scalabilityImplement automation for provisioning, scaling, and maintaining cloud resourcesEstablish and maintain service-level objectives (SLOs) and service-level indicators (SLIs) to measure system reliability and performanceContinuously monitor system performance, diagnose issues, and implement solutions to improve reliability and performanceConduct post-incident reviews (PIRs) and implement remediation plans to prevent future incidentsParticipate in an on-call rotation to respond to incidents and outages promptlyCollaborate with engineering teams to resolve production incidents and minimize customer impactProvide technical customer support to address inquiries and issues related to our cloud services, ensuring timely and effective resolutionsEnsure the security and compliance of cloud resources by implementing best practices and security controlsStay updated on security vulnerabilities and apply patches and fixes as neededDevelop and maintain infrastructure as code (IAC) scripts and templates to automate the provisioning and management of cloud resourcesImplement CI/CD pipelines for deploying infrastructure changesDocument system architecture, procedures, and troubleshooting guidesShare knowledge and mentor junior team membersShare this jobReport a problem with this jobHide companyCompanyCompany benefitsMedical, dental and vision benefitsFlexible working arrangementsRemote working opportunitiesOpportunities to learn, develop, and growPTO, holiday, and sick timeFunding (last 2 of 4 rounds)Jul 2023$22mSERIES BAug 2022$8mEARLY VCTotal funding: $36mOur takeSan Francisco-based Merqube is stepping up to meet the escalating demands of the world's investors, who now seek increasingly intricate, tailor-made, and innovative index-building solutions that can be swiftly and economically introduced to the market.Founded in 2019, the company specializes in calculating a wide array of strategies, spanning from well-defined outcomes to volatility and risk control and provides both end-of-day and real-time calculations. Allowing its clients to quickly bring their ideas to the market, gaining them a competitive edge.Having concluded a highly successful funding round in 2023, MerQube is now well-equipped to take its operations to new heights. The capital is being utilized to enhance the company's engineering capabilities and bolster its platform infrastructure. Furthermore, the funding has been pivotal in attracting top talent to fuel its growth and expansion into key markets, solidifying MerQube's position as a leading player in the ever-evolving financial landscape.FreddieCompany Specialist at Welcome to the Jungle