Company Name: Mission Cloud

Job Details: Hiring Remotely in Los Angeles, CA In-Office or Remote 103K-133K Annually Mid level

Job Url: https://builtin.com/job/cloud-financial-programs-analyst/6271799

Job Description: This role is a critical intersection of cloud financial strategy, customer success, and operational support. The individual is responsible for managing AWS discount and resale programs (e.g., EDP, PPA, RIO), guiding both customers and internal teams through complex cloud billing structures, and ensuring accurate financial configurations within platforms like Vega. This person plays a central role in pre-sales support, margin tracking, billing escalations, and acts as a key subject matter expert for FinOps across the organization. They help customers maximize value from RIO and PPA programs while ensuring internal alignment and operational excellence.This position is 100% remote.ResponsibilitiesMeet regularly with customers and Mission team members to answer questions around RIO and EDP. Respond to RIO and EDP/ PPA related tickets submitted by customers and Mission team members Assist with access for current customers to private rate cards for AWS services; build proposals for private rate cards for potential customersTrack the margin of IDP, EDP, PPA and RIO proactively and engage with stakeholders (TAM and CSM)Support approval process for  IDP, EDP, PPA and RIO dealsFlag and escalate  Complex FinOps issues including jumping on customer calls and educating the TAM teamCoordinate Communication with  Third Party Financial Operations Vendors (such as Parquantix) Assist with building billing configs in VegaResponsible for supporting Mission Cloud's and customer's AWS resale accounts, including account creation, modification, onboarding, and offboardingParticipate in pre-sales calls to answer questions on discount programs and AWS cost servicesPerform RIO analysis and educate customers and internal team members on how the service worksOnboard customers into Mission Cloud's AWS resale discount programs (e.g. EDPs, PPAs, RIO, etc.)Support sales opportunities through the creation of EDP calculators and adherence to deal desk process and approvalsProvide escalation support to Billing for customer questions; give insight into specific line items that appear on Mission invoicesWork with internal Mission teams to provide an excellent customer experienceStay educated on cloud infrastructure and operations trends and best practices; including the AWS Well-Architected frameworkRequirementsExperience working with AWS Cloud environmentsExperience working with AWS discount programs (e.g. EDPs, PPAs)Ability to analyze and execute an AWS RI arbitrage strategyAbility to work in a financial or business analysis role, preferably related to AWS financial operations and/or usage best practicesAbility to work with customer problem resolution and documentation of outcomes.Ability to work with AWS tools and service management toolsAbility to understand complex situations and provide concise written or verbal summariesAbility to work with Sales, Customer Success, or customer-facing departmentsAWS Associate certification (required within first 90 days of employment with Mission Cloud)Benefits & CompensationAccess to health, vision and dental insurance with options 100% covered by Mission Cloud for employee and their dependentsFlexible Spending Accounts (Healthcare & Dependent Care)Generous Paid Time Off (FlexPTO, parental leave, volunteering time off)Reproductive health benefitsPet insurance401k matching programLife insurance paid by Mission CloudMonthly flex stipendMonthly cell phone stipendHome office expense benefitAn internal department dedicated to helping team members on their career pathInclusive work environment with severalEmployee Resource GroupsPlacement within the range is determined by a variety of factors, including but not limited to knowledge, skills, and ability as evaluated during the interview process. The compensation range for the base salary of this role is: $103,000 - $133,000Use of Artificial Intelligence (AI)Our company leverages Artificial Intelligence (AI) as a tool to enhance and streamline various aspects of the hiring process. By submitting your application, you acknowledge and consent to the use of AI technologies in activities such as resume screening, interview scheduling, note taking and other administrative functions. Please note that all hiring decisions are made by human reviewers in compliance with applicable laws and best practices.About Mission CloudMission Cloud is an Amazon Web Services (AWS) Premier Consulting Partner and MSP. Clients depend on us to expertly and securely architect, migrate, manage, and optimize their cloud environments.Mission Cloud's team of AWS Certified Solutions Architects and DevOps Engineers are ready to help you harness the full power of the AWS cloud to transform your business and operations.