Job Url: https://www.remoterocketship.com/company/bluemantis-2/jobs/cloud-customer-success-manager-azure-aws-united-states-remote Job Description: Blue Mantis Website LinkedIn All Job Openings Blue Mantis is a technology solutions provider that specializes in optimizing IT environments for cost, efficiency, and security. They offer a range of managed services including cybersecurity, cloud solutions, and networking, designed to enhance productivity and support diverse industries such as finance, healthcare, and manufacturing. With a focus on innovation and tailored strategies, Blue Mantis supports businesses in navigating digital transformations and securing their IT infrastructure. Cloud Services β€’ Advanced Virtualization β€’ IT Transformation Services β€’ End User Computing β€’ Managed IT Services 201 - 500 employees πŸ”’ Cybersecurity Cloud Customer Success Manager - Azure/AWS 5 hours ago πŸ‡ΊπŸ‡Έ United States – Remote πŸ’΅ $75k - $100k / year ⏰ Full Time 🟒 Junior 🟑 Mid-level πŸ† Customer Success Apply Now Receive Emails with Similar Jobs Report problem πŸ“‹ Description β€’ We are seeking an experienced Cloud Customer Success Manager who is driven to build and maintain a customer-obsessed Cloud Solution Partner (CSP) program. β€’ The successful candidate will be conversant on cloud billing & licensing models within the Microsoft Azure & Amazon AWS platforms and capable of resolving complex customer requests or complaints. β€’ They will be expected to apply best practice processes/procedures associated with onboarding, provisioning, tools, reporting and escalations to ensure delighted clients. 🎯 Requirements β€’ (1-2 years) Customer Success Manager who is driven to build and maintain a customer-obsessed Cloud Solution Partner (CSP) program as it relates to Microsoft Azure & AWS cloud platforms. β€’ Experience as a Customer Success Manager, Consultant, Business Development Representative, Business Analyst or similar role. β€’ Either possess or be willing to obtain FinOps Practitioner Certification. β€’ BS Degree in Business or a Technology related field; graduate degree appreciated. β€’ Experience optimizing workflows and implementing process improvement. β€’ Technical and business problem-solving skills and judgement. β€’ Demonstrated interpersonal skills including mentoring, coaching, presentation skills and the ability to interact with colleagues and customers at all technical levels. β€’ Ability to prioritize and manage competing demands. β€’ Experience working with Clients on business solutions. β€’ Either possess one year of prior experience with public cloud billing and licensing models or be willing to learn. β€’ Either possess one year of prior experience in the AWS Management Console and Azure Portal or similar Cloud Portals or be willing to learn. πŸ–οΈ Benefits β€’ Job Benefits Apply Now