Job Url: https://www.remoterocketship.com/company/toptierreps/jobs/applications-engineer-servicenow-united-states-remote Job Description: Top Tier Reps Website LinkedIn All Job Openings Top Tier Reps is a recruiting agency and job board dedicated to optimizing the recruiting process for startups and executives. They focus on identifying better candidates, conducting more effective interviews, and leveraging data-driven hiring decisions. With a commitment to personal service, Top Tier Reps aids both job seekers and companies in finding the right employment matches, ensuring a competitive advantage in talent acquisition. Staffing β€’ Recruiting β€’ Medical Sales β€’ Medical Sales Representative β€’ Medical Sales Jobs 2 - 10 employees 🎯 Recruitment ☁️ SaaS 🏒 Enterprise Applications Engineer - ServiceNow 12 hours ago πŸ„ California – Remote +2 more states πŸ’΅ $100k - $130k / year ⏰ Full Time 🟑 Mid-level 🟠 Senior πŸ’» Application Engineer ITSM ServiceNow Apply Now Receive Emails with Similar Jobs Report problem πŸ“‹ Description β€’ Administer and manage ServiceNow upgrades, configurations, and patching β€’ Design and implement scalable platform enhancements per ServiceNow best practices β€’ Maintain and monitor MID Servers to ensure high availability and optimal configuration β€’ Provide day-to-day operational support across ServiceNow modules (ITSM/ITOM) β€’ Lead integrations using ServiceNow Integration Hub β€’ Collaborate on Agile/Scrum teams to gather requirements and define user stories β€’ Ensure compliance with firm-wide security policies and ISO 27001/2 standards β€’ Develop dashboards and customized reporting for key stakeholders β€’ Support ITSM governance and process adherence 🎯 Requirements β€’ Bachelor’s degree or equivalent experience β€’ 4+ years of experience working with ServiceNow (ITSM/ITOM modules) β€’ 4+ years in IT operations with cross-functional collaboration β€’ Strong knowledge of ServiceNow architecture and best practices β€’ Experience with ServiceNow HAM Pro β€’ Familiarity with ITIL and ITSM frameworks β€’ Hands-on experience with CMDB, CSDM, Discovery, and Service Mapping β€’ Excellent communication and stakeholder management skills Apply Now Discover 100,000+ Remote Jobs! Join now to unlock all jobs Discover hidden jobs We scan the internet everyday and find jobs not posted on LinkedIn or other job boards. Head start against the competition We find jobs as soon as they're posted, so you can apply before everyone else.