Job Url: https://www.remoterocketship.com/company/crispsharedservices-org/jobs/application-support-engineer-united-states-remote Job Description: CRISP Shared Services Website LinkedIn All Job Openings CRISP Shared Services is an innovative nonprofit organization dedicated to transforming health infrastructure by sharing technology and expert strategies that empower localized healthcare ecosystems. They co-create solutions with a focus on optimizing existing technologies, promoting interoperability, and enhancing care coordination and public health efforts. Through collaborative approaches, CRISP Shared Services aims to provide cost-effective, impactful resources that meet the unique needs of healthcare stakeholders, ultimately improving patient care and outcomes. 51 - 200 employees ⚕️ Healthcare Insurance 🧬 Biotechnology Application Support Engineer 18 hours ago 🦀 Maryland – Remote 💵 $75k - $95k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 Application Engineer Azure JavaScript Python SQL Apply Now Receive Emails with Similar Jobs Report problem 📋 Description • The Application Support Engineer role on the Application Support Team ensures that all supported systems are functioning as normal • Acts as a tier-2 support resource for issues with supported systems • Works with customers to maintain access to and operation of the CSS HIE Portal and CSS API’s • Focuses primarily on supporting the systems that manage access and system integrations for the CSS HIE Portal • Performs tasks critical to maintaining system health and operational excellence • Works with internal staff to coordinate changes and validate new features related to their assigned system(s) 🎯 Requirements • Understanding of computer science and programming principles • Ownership of a system or Application along with their interface or API support • Ability to create and understand technical documentation • Outstanding communication, organizational and interpersonal skills with both a technical and non-technical audience • Ability to evaluate and solve complex problems and issues • Demonstrates a sense of ownership or responsibility for assigned systems and their uptime • Provide outstanding customer service focused assistance to all internal and external customers • Experience with Healthcare Integrations (leading delivery of technical integration projects preferred) • Healthcare IT experience preferred • Experience with SSO and associated standards (leading delivery of technical integration projects preferred) - OIDC, SAML 2.0, etc. • Experience with Microsoft Azure – core concepts & logging/monitoring tools • Experience with Salesforce (Salesforce Administrator Credential preferred) • Salesforce Administrator Credential acquired within first 6 months • Experience with Databricks & Azure Data Factory (ADF) • Intermediate/Advanced KQL fluency • Intermediate/Advanced Python fluency • Intermediate/Advanced SQL/SOQL fluency (experience crafting complex statements required) • Experience interacting with and troubleshooting API’s • Familiarity with Networking Principles • Experience with Microsoft Office, especially Excel 🏖️ Benefits • health, dental, vision, life and disability insurance • 403(b) plan with discretionary employer match and contributions • 20 days of Paid Time Off per year (accrued in accordance with CSS’s policies) • 8 company designated holidays