Job Title: Site Reliability Engineering & Platform Operations

Company Name: Epiq

Job Details: $265k-$275k/yrRemoteFull,Time

Job Url: https://hiring.cafe/viewjob/csirresg86ynq6px

Job Description: Posted 1d agoSite Reliability Engineering & Platform Operations@ EpiqView All JobsWebsiteTampa, Florida, United States$265k-$275k/yrRemoteFull TimeResponsibilities:leading reliability, implementing observability, managing incidentsRequirements Summary:Senior leader in SRE/Platform Operations; drives reliability, observability, incident management; manages cross-functional teams across on-prem, cloud, and hybrid environments; vendor and FinOps oversight.
It's fun to work at a company where people truly believe in what they are doing!Job Description:Job SummaryRole DescriptionThe Senior Director of Site Reliability Engineering (SRE) & Platform Operations is responsible for driving reliability, resilience, and operational excellence across enterprise platforms spanning on-prem, cloud, and hybrid environments. This role leads the adoption of SRE, observability, automation, and blameless incident management while aligning engineering and operations into a unified delivery model.Reporting directly to the SVP of Infrastructure, Cloud & Enterprise Architecture, this leader partners closely with platform, application, security, and business stakeholders to reduce incidents, eliminate single points of failure, and improve service predictability at scale.Key ResponsibilitiesEstablish and lead the enterprise SRE function, defining reliability standards, SLOs/SLIs, error budgets, and operational KPIsDrive platform resilience and availability across critical services, including cloud, data, middleware, and reporting platformsLead incident management, RCA, and continuous improvement programs to reduce repeat incidents and quality escapesPartner with engineering and infrastructure pods to embed reliability, observability, and automation into system design Implement monitoring, logging, and alerting strategies to proactively detect and prevent service degradationOwn capacity planning, demand management, and release readiness for production platformsLead vendor and managed service partners to ensure operational accountability and SLA performanceSupport cloud financial governance (FinOps) and operational cost optimization initiativesServe as an executive escalation point for high-severity incidents and systemic risk managementThe Compensation range for this role is 265,000 to 275,000 USD annually and may be eligible for an annual bonus.​In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Must be authorized to work in the United States for any employer. Your specific salary will be determined based on several factors:Location-based market rate for the roleYour abilities in relation to the job specificationPerformance during screening and interviewPay parity with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.Click here to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.