Job Title: Appian System Administrator - RES

Company Name: RC4Vets

Job Details: RemoteFull,Time

Job Url: https://hiring.cafe/viewjob/qlqfux23f3b1rhvh

Job Description: Posted 1d agoAppian System Administrator - RES@ RC4VetsView All JobsWebsiteChantilly, Virginia, United StatesRemoteFull TimeResponsibilities:Appian administration, AWS infrastructure support, Security and complianceRequirements Summary:Bachelor's in CS/Engineering or related field; 5+ years in production support/DevOps; 2+ years Appian development or 1-2+ years Appian administration; 2-3 years AWS experience; Agile/Scrum experience.Technical Tools Mentioned:Appian, AWS, Git, Jenkins, Tomcat, JBoss
RC4Vets LLC, a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a provider of information technology services using Agile methods to commercial and government clients. RC4Vets is a company of Subject Matter Experts with deep expertise in Healthcare IT and Veterans Benefits Delivery. RC4Vets stands for Really care for our Veterans and our founding is based on the principles of improving the life of veterans using smart and innovative technology solutions. For more information, visit us at www.rc4vets.com

We are seeking a self-sufficient professional with Appian System Administration skills to join our team. This role is pertinent to maintaining, enhancing, and growing our internal Appian environment hosted on AWS GovCloud. 

Core Responsibilities:

Appian Administration


	Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices
	Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring
	Execute Appian hotfixes and upgrades using custom shell scripts developed by our team
	Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance
	Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves
	Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality
	Monitor and report operating efficiency, performance, and reliability of Appian applications


AWS Infrastructure & System Administration (Supporting Role)


	Provide hands-on support for AWS GovCloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as needed
	Perform system administration tasks across Windows and Linux environments supporting the Appian platform as needed
	Monitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end-to-end as they arise
	Support environments with a focus on availability, durability, and uptime
	Maintain working knowledge of Application Servers (JBoss, Tomcat) as part of installation and troubleshooting
	Collaborate with the platform team on capacity planning and analytics for forecasting


Security & Compliance


	Maintain security controls in compliance with VA requirements and conduct remediation from security scans
	Assist the platform team in obtaining and maintaining Authority to Operate (ATO)
	Ensure VA security and architecture policies are implemented so that the system meets governing VAEC architectural, security, data, and interoperability standards


Automation


	REQUIRED: Proficiency with Git and GitHub for version control and configuration management
	Participate in CI/CD pipelines and deployment automation (Jenkins)
	Troubleshoot and enhance existing automation scripts as requirements and platform capabilities change
	Drive continuous improvement in deployment processes and operational efficiency


Operations & Support


	Provide break-fix support and incident resolution for all environments
	Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectives
	Demonstrate strong pattern recognition to identify recurring issues and implement preventative solutions
	Perform detailed troubleshooting across the full stack-from end-user issues through middleware, application servers, and backend infrastructure
	Execute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions)
	Create and maintain runbooks, operating procedures, and system documentation
	Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time delivery