Job Title: Software Engineer - Deepgram for Restaurants

Company Name: Deepgram

Job Details: $160k-$220k/yrRemoteFull,Time

Job Url: https://hiring.cafe/viewjob/qmxdc1ypdl11xyxl

Job Description: Posted 3w agoSoftware Engineer - Deepgram for Restaurants@ DeepgramView All JobsWebsiteSan Francisco, California, United States$160k-$220k/yrRemoteFull TimeResponsibilities:Design backend, Collaborate integration, Monitor performanceRequirements Summary:4+ years backend experience; degree in Computer Science/Engineering; cloud/AWS; API design; strong problem-solving and collaboration; adaptable in a startup environment.Technical Tools Mentioned:AWS, API design, Docker, Kubernetes, Python, Kotlin, Java
Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.The Opportunity:We are seeking a Software Engineer to join Deepgram for Restaurants- a new, vertically focused business unit dedicated to solving the toughest problems in the space, working alongside Deepgram’s core research teams.We’ll be working directly with leading restaurant enterprises and leading restaurant technology partners to uncover and solve the highest-impact problems in the space. Early focus areas include:Ultra-robust ASR in noisy, multi-mic environmentsHigh-accuracy, menu-aware drive-thru and phone ordering agentsReal-time analytics and operational intelligenceDeeper, more reliable in-restaurant hardware integrationWe are already partnering with several leading brands and will continue expanding these effortsWhat You’ll DoDesign, develop, and maintain scalable, high-performance backend systems for our automated order-taking platformCollaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devicesMonitor and optimize the performance of our backend systems in production environmentsBuild and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platformsImplement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable systemOptimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menusPush the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challengesRun experiments to validate the product impact of new functionalityIt’s Important To Us That You HaveBachelor's or Master's degree in Computer Science, Engineering, or a related field4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environmentsProven track record of building and deploying scalable, high-performance backend systemsExperience with cloud-based infrastructure and deployment technologies, such as AWS and API designExcellent problem-solving skills and the ability to adapt to a rapidly evolving startup environmentStrong communication skills and the ability to work collaboratively with a teamWillingness to problem solve across our entire productAbility to proactively recognize problems and identify solutions to those problemsResults oriented and care about the impact of your workIt Would Be Great if You HadExperience working with audioExperience taking a backend system from zero to oneExperience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systemsExperience with Python, Kotlin, or JavaExperience with containerization tools, such as Docker and KubernetesExperience working in or alongside AI / MLBenefits & PerksHolistic healthMedical, dental, vision benefitsAnnual wellness stipendMental health supportLife, STD, LTD Income Insurance PlansWork/life blendUnlimited PTOGenerous paid parental leaveFlexible schedule12 Paid US company holidaysQuarterly personal productivity stipendOne-time stipend for home office upgrades401(k) plan with company matchTax Savings ProgramsContinuous learningLearning / Education stipendParticipation in talks and conferencesEmployee Resource GroupsAI enablement workshops / sessionsBacked by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.