Company Name: Plata Card

Job Details: RemoteFull,Time

Job Url: https://hiring.cafe/viewjob/npu3ciug00doicqm

Job Description: Posted 1d agoEngineering Manager [WFM]@ Plata CardView All JobsWebsiteNorth AmericaRemoteFull TimeResponsibilities:Leading team, Overseeing delivery, Developing backendRequirements Summary:1+ years leading engineering teams; 4+ years Go development; strong technical background; cross-team collaboration; able to drive architecture and delivery.Technical Tools Mentioned:Go, GoLang, Backend, Architecture, Go Development
We are growing the Workforce Management (WFM) team at Plata - the team building systems that help plan and organize the work of our operational teams. These tools are used daily by agents and operations managers and play an important role in service quality and team efficiency.
As an Engineering Manager, you will lead a cross-functional team and help them deliver reliable WFM solutions. You’ll focus on day-to-day team work: planning, prioritization, delivery, and healthy collaboration with product and operations.
We’re looking for a hands-on engineering manager with a solid technical background, clear communication, and a collaborative mindset - someone who supports the team, keeps things moving, and helps turn product ideas into working solutions. If you enjoy working close to the team and growing systems together with the business, this role could be a good fit.
 
Challenges that await you:

Leading the team in hiring, planning, task decomposition, process improvements, and cross-team collaboration
Overseeing team performance, ensuring on-time project delivery aligned with business goals
Lead the development and optimization of the workspace for collection/telesales agents
Solving complex challenges and ensuring high-quality solutions
Shaping the architecture, design, and implementation of backend services in Golang

What makes you a great fit:

1+ years of experience leading engineering teams (hiring, development, performance, and delivery management)
A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions
Cross-team communication skills and the ability to build partnerships
4+ years of experience as a Go developer
Experience in building and optimizing development processes (planning, decomposition, retrospectives)
Diplomacy and the ability to advocate for your position and the team's interests with well-reasoned arguments
Willingness to learn, adapt, and collaborate effectively

Our ways of working:

Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together
High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

Relocation support to one of our hubs — Cyprus, Serbia — with assistance for the employee and their family
Flexible work from one of our offices or remote
Healthcare Coverage
Education Budget: Language lessons, professional training and certifications
Wellness Budget: Mental health and fitness activity reimbursements
Vacation policy: 20 days of annual leave and paid sick leave