Job Title: Customer Solutions Engineer Company Name: Adlib Software Job Url: https://www.simplyhired.com/job/XE7FARJyFMgJT342LevaebbXNjwxrMLRD8dVysAP5NjvZakdz0tx7w Job Description: Customer Solutions Engineer Adlib Software Oakland, CA Job Details Full-time 6 hours ago Qualifications Computer science Client onboarding Computer Science Software Engineering Automation C# Software implementation Project timeline management Consulting experience Mid-level 3 years JavaScript frameworks SQL Technical solutions implementation Solution architecture design Post-sales client support Bachelor's degree Implementing APIs Software documentation Technical writing Scalability Front-end development Content management Workshop facilitation Bachelor's degree in software engineering AI Bachelor's degree in computer science Communication skills Generative AI Database software proficiency Full Job Description Customer Solutions Engineer (C#, Angular, Automation, AI) Post‑Sale Consulting • Implementation • Workflow Automation • AI‑Enabled Solutions About the Role We’re looking for a Customer Solutions Engineer who thrives at the intersection of consulting, customer engagement, and hands‑on technical execution. This is a post‑sale, customer‑facing role where you’ll embed with enterprise clients to understand their goals, design solutions, implement integrations, and guide them toward successful adoption of the Adlib platform. Lead customer discovery sessions to understand business goals, workflows, and success criteria Translate customer needs into solution designs, implementation plans, and workflow patterns Configure APIs and integrations to connect Adlib Transform with enterprise systems Build or extend n8n workflows to automate document processing and orchestration Develop targeted C# or Angular components that support customer‑specific use cases Design and validate LLM‑powered RAG workflows and AI‑enabled automations Guide customers through testing, validation, training, and go‑live readiness Partner with Product and Engineering to share field insights and influence roadmap decisions Document solution architectures, configurations, and reusable patterns Customer‑Facing Consulting & Implementation Drive customer onboarding, activation, and solution delivery Facilitate workshops, deep dives, and technical walkthroughs Translate business processes into technical workflows and automation logic Configure, customize, and integrate solutions using APIs, automation tools, and content workflows Validate outcomes, ensure production readiness, and support operational transition Produce high‑quality documentation, handoff materials, and knowledge transfer assets Build and maintain C# and Angular components aligned with customer requirements Troubleshoot issues across front‑end, backend, automation, and AI pipelines Implement LLM‑enabled workflows, RAG pipelines, and agent‑assisted systems Contribute reusable components and patterns to improve scalability and delivery efficiency Work with Support, Customer Experience, Product, and Engineering to resolve issues Provide field‑driven insights to influence product improvements Share best practices and solution patterns across internal teams Time‑to‑Value: Speed from kickoff to first realized customer outcomes Implementation Success: On‑time, in‑scope delivery aligned with expectations Adoption & Satisfaction: Customer engagement, usage, and positive feedback Deployment Quality: Stability, correctness, and maintainability of delivered solutions Reusable Assets: Contribution of patterns, components, and documentation Technical Skills 3–7 years of professional software development experience Strong knowledge of C#, .NET, Angular, SQL Experience with REST APIs, enterprise integrations, and workflow automation Practical understanding of LLMs, RAG architectures, and AI agentic concepts Prior experience in consulting, implementation, or post‑sale technical roles Ability to uncover business challenges and translate them into solution designs Strong communication skills with both technical and business stakeholders Experience managing delivery workstreams, timelines, and expectations Experience with n8n, Workato, Camunda, Airflow, or similar automation platforms Hands‑on implementation of LLM‑based workflows or RAG pipelines Familiarity with enterprise content management and document‑centric workflows Education Bachelor's degree in Computer Science, Software Engineering, or related field Equivalent practical experience considered