Job Title: AI Infrastructure Solutions Architect

Company Name: Firmus

Job Url: https://boards.greenhouse.io/embed/job_app?token=5059841008&utm_source=jobright&jr_id=69af88236b21de023e60bd36

Job Description: Role Summary

As an AI Infrastructure Solutions Architect at Firmus, you will assist customers in designing and implementing advanced AI cluster solutions. This position combines solution architecture skills with AI infrastructure expertise to support organisations’ AI initiatives. Your role is crucial in providing the link between our customers and our product teams as we scale the Firmus AI Factory offering globally.


Key Responsibilities

Solution Design

Architect scalable and high-performance AI infrastructure solutions tailored to customer needs.
Work with the internal Firmus Engineering and Technology teams to develop detailed technical specifications and implementation plans for AI clusters.
Optimise designs for performance, reliability, and cost-effectiveness.
Collaborate closely with our global sales teams, providing deep technical expertise during the sales cycle to address customer requirements and challenges.
Identify relevant technology capability gaps in the platform which impact service delivery
Customer Engagement

Collaborate closely with customers to understand their AI requirements and objectives.  
Support the Firmus Sales Function to ensure successful closure of RFPs, Proposals and service contracts.
Develop effective SLAs in collaboration with Sales and Operations, Engineering teams to ensure successful service delivery
Provide expert guidance on AI infrastructure best practices and emerging technologies.
Present complex technical concepts to both technical and non-technical stakeholders.
Lead AI infrastructure projects from conceptualisation to implementation.
Assist with the successful deployment and integration of AI solutions, guiding customers through the implementation process and optimising their AI infrastructure for peak performance. conception
Coordinate with cross-functional teams to ensure seamless integration of AI solutions.
Experienced in working with and presenting to C-level stakeholders. 
Technical Expertise

Understanding Training and Inference requirements of customers and their used cases.
Provide technical mentorship to junior team members.
Maintain in-depth knowledge of advanced networking technologies, including NVIDIA InfiniBand, Spectrum Ethernet Platform, and RDMA over Converged Ethernet (RoCE).
Working knowledge of AI accelerator hardware, software, and infrastructure components (NVIDIA CPU-GPU architectures, AMD Instinct-based accelerators, Intel Gaudi amongst others).
Understand and leverage AI-specific technologies such as NVIDIA ConnectX NICs and BlueField DPUs.
Stay at the forefront of AI technology trends, advocating for our AI solutions and educating customers and partners on its benefits and applications.