Job Title: Sr. Platform Solution Engineer (MANTL)

Company Name: Alkami Technology

Job Details: $126k-$140k/yrRemoteFull,Time

Job Url: https://hiring.cafe/viewjob/fkwuuzishme5hj7a

Job Description: Posted 2d agoSr. Platform Solution Engineer (MANTL)@ Alkami TechnologyView All JobsWebsiteUnited States$126k-$140k/yrRemoteFull TimeResponsibilities:Configure backend, Translate requirements, Collaborate teamsRequirements Summary:5+ years in technical implementation or backend system configuration in enterprise SaaS; API and backend tools experience (JSON, REST, Postman); ability to translate requirements into configurations.Technical Tools Mentioned:JSON, REST APIs, Postman
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.Follow us on Glassdoor and Linkedin!Own the technical configuration and backend build of customer environments during implementation. You will translate business requirements into scalable system configurations aligned with best practices. You will also help build new processes and develop best practices for the PSE team.You will partner closely with an Implementation Manager (IM), who leads the client-facing strategy and delivery, and an Activation Engineer (ACTI), who owns core integration engineering and technical connectivity. While the IM drives project execution and stakeholder alignment, and the ACTI manages integration development, you will focus on building and validating the system configurations that bring the implementation to life.

You will:Translate business requirements into scalable system configurations aligned with best practicesConfigure and deploy backend settings for financial institutions using tools such as JSON and PostmanDesign sustainable solutions that balance customer requests with platform guidelines and long-term stabilityPartner closely with Implementation Managers to ensure requirements are clearly understood and accurately executedCollaborate with Activation Engineers to ensure configurations align with core integration requirements and constraintsProvide client-facing support when deep functional or technical expertise is requiredConfigure and validate third-party integrations during implementationCollaborate with Product and Engineering to submit detailed enhancement requests and well-documented bug reportsTest and validate new product functionality pre-GA to ensure quality and implementation readinessMaintain clear documentation of configuration decisions, constraints, and customer-specific setupsManage multiple concurrent implementations while maintaining strong attention to detail and qualityAssist teammates in troubleshooting and resolving basic to moderate configuration issuesLead review sessions with other team members to apply learnings to existing best practicesWhat Success Looks LikeIndependently configure customer environments with minimal oversightBuild increasing functional expertise across deposit account opening workflows and core variationsDeliver clean, well-documented configurations that minimize rework and post-launch issuesIdentify potential configuration risks early and partner with IMs and ACTIs to mitigate themDemonstrate strong judgment in balancing customer requests with best practicesContribute thoughtful feedback to Product and Engineering that improves implementation scalabilityDevelop a reputation internally as a reliable and detail-oriented technical partnerAbout YouYou are detail-oriented and enjoy building structured, well-designed system configurationsYou think systemically and understand how configuration decisions impact downstream workflowsYou take pride in doing things correctly and sustainably — not just quicklyYou are comfortable working behind the scenes while collaborating closely with client-facing and technical teammatesYou communicate clearly in writing, especially when documenting technical decisionsYou are organized and able to manage multiple priorities in a fast-paced environmentYou are curious about how systems work and motivated to deepen your understanding of functional nuances across different banking cores over timeWe’re Looking For5+ years of experience in technical implementation, solution engineering, or backend system configuration within enterprise SaaSProficiency working with APIs and backend configuration tools (JSON, REST APIs, Postman)Ability to translate business requirements into technical system configurationsStrong written documentation skillsAbility to manage multiple concurrent projects effectivelyExperience partnering cross-functionally with Product, Engineering, Implementation, and technical delivery teamsAbility to service as an escalation point for the team when issues arisePreferred QualificationsExperience configuring or integrating with core banking systems or other regulated financial systemsKnowledge of the bank or credit union deposit account opening and loans origination processesExperience testing new features or participating in pre-GA validationFamiliarity with JIRA or similar ticketing systemsBackground in fintech or regulated financial servicesThe salary range for this position is: $126,000 - $140,000Cool Things to KnowNot Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. The Important StuffAlkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.#LI-REMOTEJ.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.