Company Name: Miratech

Job Details: Hiring,Remotely,in,United,States,Remote,Senior,level

Job Url: https://builtin.com/job/senior-database-engineer/8355913

Job Description: Company DescriptionMiratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, and to be a part of the international relentless team which helps the visionaries to change the world.Job DescriptionThe Senior Database Engineer is responsible for the design, development, and administration of databases that support IVR applications, call center services, and analytics platforms. This role ensures that data layers for both runtime IVR systems and analytical workloads are reliable, scalable, and well-integrated with application and cloud components.The position works closely with IVR Engineers, Application Architects, DevOps, QA, and Data Analytics teams. In addition to core database engineering responsibilities, the role supports analytics use cases and provides backup coverage for the Data Analytics team as needed.Responsibilities:Design, develop, and administer databases supporting IVR and call center applicationsSupport databases used by both runtime IVR services and analytics platformsWrite, maintain, and optimize SQL for configuration changes and application enhancementsIntegrate databases with stateful IVR applications, web applications, and cloud-based componentsSupport development of call center analytics systems and data pipelinesEnsure data availability, integrity, performance, and scalabilityPerform routine database maintenance, monitoring, and troubleshootingCollaborate with IVR Engineers, Architects, and DevOps on application and infrastructure changesPerform basic analytics work and provide backup support to the Data Analytics team during time offQualifications5+ years of experience as a Database Administrator or Database EngineerStrong proficiency in SQLExperience with relational databases such as MySQL, Aurora DB, and RedshiftExperience working with NoSQL and RDBMS technologiesFamiliarity with cloud-based database developmentExperience integrating databases with application and service layersExperience with Java, Python, or GoShell scripting experienceNice to have:Experience supporting analytics or reporting systemsPrior experience in IVR, contact center, or telecom-related systemsAdditional InformationWe offer:Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. ForeverRemote work culture: make the most of the flexibility that comes with remote work. Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.