Company Name: Cypress.io

Job Details: Easy,Apply,Be,an,Early,Applicant,Hiring,Remotely,in,United,States,Remote,Mid,level

Job Url: https://builtin.com/job/technical-solutions-consultant-i/8348262

Job Description: At Cypress, We aim to make software testing faster and more reliable, improving the efficiency and quality of software development. Used by hundreds of thousands of developers across 90+ countries and 30,000+ organizations, Cypress helps teams write better code and release with confidence. Cypress customers include names like Zendesk, Indeed, Splunk, Square, and Patreon. With a culture rooted in passion, collaboration, and curiosity, our fully remote team is on a mission to positively impact the developer community.The RoleAs a Technical Solutions Consultant I at Cypress, you will be responsible for owning the technical success of both net new and expansion opportunities, as well as the long-term value realization of the accounts you support.You will partner closely with Account Executives and Account Managers to guide customers from early qualification and discovery through deal close, adoption, and expansion. You’ll be accountable for the quality of deals you help close and the durability of the value delivered post-sale.This role is designed for someone who is excited to:Own outcomes and set strategy Progress business-level conversations with deep technical credibility and understanding of prospect motivationsOperate with autonomy, judgment, and velocity in a small, highly visible teamWhat You’ll DoOwn Technical Success Across the Customer LifecycleOwn technical success end-to-end across the customer lifecycle, from discovery through expansionLead the technical strategy and execution for the opportunities and accounts you supportLead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks earlyDesign and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteriaAct as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomesDrive Revenue Outcomes (Net New + Expansion)Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentumSupport expansion opportunities by identifying new use cases, products, and growth pathsMaintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenueThink and execute creatively, bringing differentiated solutions that resonate with customers and prospects       Operate as a Strategic PartnerAct as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversationsKnow when to stay at the business-outcome level and when to go deep technicallyTranslate product knowledge into business outcomes, with strong follow-through and clear next steps        Help Build and Shape the FunctionSet the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworksAct as a go-to resource for specific product areas while remaining a generalist across the platformOwn the feedback loop with Product and Engineering using real customer usage and deal learningsWhat Success Looks LikeDeals you support close more predictably, with measurable impact on net new ARR, expansion ARR, and retentionCustomers you support adopt successfully, expand over time, and become product advocates who advance in QA maturityStrong demo-to-next-step conversion and technical validation success ratesRequired Skills & Experience3+ years in a Solutions Consultant, Sales Engineer, or equivalent customer-facing technical roleStrong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelinesAbility to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytellingSound judgment around when to simplify concepts versus when to go deep technicallyAbility to manage multiple concurrent opportunities and accounts with strong ownership and prioritizationExcellent written and verbal communication skillsPreferred Skills & ExperienceExperience selling to developer or highly technical audiencesFamiliarity with modern frontend frameworks (React, Angular, Vue)Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub ActionsExperience in a high-growth SaaS environmentWhy This RoleHigh-impact, high-ownership position with visibility across Revenue and ProductOpportunity to help define how Solutions Consulting works at CypressClear expectations and accountabilityDirect influence on both deal outcomes and long-term customer valueFully remote, collaborative culture with trust and autonomyAlthough we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, and are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.