Job Title: Senior Ruby on Rails Engineer

Company Name: JAMS Software

Job Details: Hiring,Remotely,in,United,States,Remote,Senior,level

Job Url: https://builtin.com/job/senior-ruby-rails-engineer/8554028

Job Description: We’re looking for an experienced Senior Software Engineer who can step into technical ownership of a real-time incident management and alerting SaaS platform. The platform is relied upon during production outages and handles alert routing, on-call scheduling, escalation workflows, and real-time notifications.
Key Responsibilities
Technical ownership of the core Ruby on Rails application

Incident routing and scheduling logic

Background job architecture (Sidekiq / Redis)

REST APIs used by frontends and external integrations

Postgres performance and data modeling

Production reliability and uptime (99.9% guaranteed)

CI/CD and deployment workflows

Small supporting Node.js services where appropriate

On-call and product support responsibilities are a part of this role

Qualifications
5+ years of professional Ruby on Rails experience

Strong Postgres knowledge (indexing, query optimization, partitioning, migrations at scale)

Deep familiarity with background job systems and failure modes

Experience operating production systems under real load

Comfortable debugging live incidents (logs, jobs, DB, memory)

Solid understanding of high-availability concepts and distributed system tradeoffs

Experience with Docker and CI/CD pipelines

Writes and maintains meaningful automated tests

Writes and maintains public facing product documentation

Comfortable owning a system without heavy process or hand-holding

Experience with alerting, monitoring, or notification platforms are a plus

Timezone and scheduling logic experience are a plus

Node.js service experience is a plus

Why JAMS Software:
100% remote work environment with colleagues around the globe

Competitive benefits

401k program and employer match

Flexible PTO

Paid Holidays