Job Title: Developer

Company Name: ShadowDragon

Job Details: Hiring,Remotely,in,United,States,Remote,Mid,level

Job Url: https://builtin.com/job/developer/8651287

Job Description: ShadowDragon is seeking a mid-level Software Engineer to join our Sustaining Engineering team supporting our flagship OSINT SaaS platform. This role focuses on diagnosing and resolving complex integration issues, maintaining and hardening external API integrations, and ensuring the reliability of systems we do not fully control. The ideal candidate is a strong problem solver who enjoys debugging, working through ambiguity, and taking ownership of challenging technical issues in a fast-moving, integration-heavy environment.
Key Responsibilities
Investigate and resolve production issues across external platform/API integrations
Perform root cause analysis and implement durable fixes
Refactor and improve reliability of existing integration code
Support internal Support and Customer Success teams with technical issue resolution
Contribute to improvements in logging, observability, and integration stability
Occasionally contribute to new feature development within the platform
Qualifications & Skills
3+ years of professional software engineering experience
Strong proficiency in Python and/or Golang
Experience debugging distributed systems or third-party API integrations
Solid understanding of backend systems and RESTful APIs
Ability to independently investigate and resolve complex technical problems
Comfortable working in ambiguous or reactive environments
Strong analytical and troubleshooting skills
Clear written and verbal communication skills
US-based and authorized to work in the United States