Job Title: Developer Productivity Engineer

Company Name: Hightouch

Job Details: $180-320k+,EquityTypeScriptJavaScriptPythonGoJunior,,Mid,and,Senior,levelRemote,from,US,,Canada

Job Url: https://app.welcometothejungle.com/jobs/RFcPH7-a?theme=preferred-sector&sector-id=29

Job Description: Role
Who you are
You are an engineer with a passion for solving hard technical problems that generate real value for customers
You’re motivated by high ownership and are comfortable in a fast-paced, startup environment
You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes
While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams
You’ve been a member of a developer-productivity team/function for an outstanding development team
You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)
You know how to curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed
What the job involves
We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production
This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team
This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base
Our monorepo is primarily Javascript/Typescript with some Go and Python
While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required
As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow
We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy
This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company
Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

Application process
Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit
We will ask you questions, but we want you to ask us questions
Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate
We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job
Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
System Design Screen: Designing a data processing feature end-to-end
Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used
Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

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Insights

Top investors

11% employee growth in 12 months

Glassdoor (4.7)

Company
Company benefits
Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home

Funding (last 2 of 6 rounds)

Feb 2025

$80m
SERIES C

Jul 2023

$38m
LATE VC

Total funding: $172.4m

Our take

With the growing need to combine data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been on the rise. Hightouch provides a composable customer data platform to serve innovative marketers, alongside AI-powered tools for marketing.
Hightouch's platform helps marketers to build audiences and customer identities, collect and synch data, and analyse campaigns. LLM-based agents can be deployed to help streamline marketing, and the platform also supports AI decisioning. This comprehensive suite enables Hightouch to serve a range of businesses such as Spotify, Docusign, Warner Music Group, Grammarly and Autotrader.

Through development and acquisitions, such as of Workbase and Whatis, Hightouch has expanded steadily over the years. So long as it continues to enhance its capabilities and provide seamless data activation for its growing customer base, the company should have a bright future ahead of it.

Kirsty
Company Specialist at Welcome to the Jungle