Job Title: Software Engineer - Error Monitoring & Resolution

Company Name: Focus School Software

Job Details: RemoteFull,Time

Job Url: https://hiring.cafe/viewjob/sw0qs2myfbzf4hkh

Job Description: Posted 4mo agoSoftware Engineer - Error Monitoring & Resolution@ Focus School SoftwareView All JobsWebsiteSt. Petersburg, Florida, United StatesRemoteFull TimeResponsibilities:Configure Sentry, Triage issues, Develop AI agentRequirements Summary:3+ years of software development; strong web app skills; proficient in PHP, Python, JavaScript; experience with error monitoring/logging (Sentry, Datadog, New Relic); knowledge of APM; debugging production systems; version control; strong problem-solving and communication.Technical Tools Mentioned:Sentry, Datadog, New Relic, Git, SVN, Jira, Confluence, PHP, Python, JavaScript, AWS, PostgreSQL, SQL Server, DynamoDB
Location: St. Petersburg,Florida,United States 


Focus School Software is a leading provider of school management solutions, serving districts across the nation with innovative technology that supports educators in classroom management, district administration, and state reporting compliance. Our platform enables student-centered education through robust, reliable software systems.Position OverviewWe are seeking an experienced Software Engineer to lead our error monitoring and resolution efforts. This role is critical to maintaining the stability and reliability of our platform, which serves thousands of educators and students daily. You will be responsible for configuring and managing our Sentry implementation, triaging production issues, and developing intelligent systems to automate error resolution.Primary ResponsibilitiesConfigure, optimize, and maintain Sentry error monitoring across our application stackMonitor, triage, and resolve production issues reported through SentryInvestigate root causes of errors and implement sustainable fixesDevelop and maintain an AI-powered agent to automatically propose resolutions for common error patternsCollaborate with development teams to improve error handling and logging practicesCreate documentation and runbooks for error resolution proceduresWork closely with quality assurance and technical support teams to improve overall system reliabilityRequired Qualifications3+ years of professional software development experienceStrong proficiency modern web application developmentStrong proficiency in PHP, Python, JavaScript, or similar programming languageExperience with error monitoring and logging systems (Sentry, Datadog, New Relic, or similar)Knowledge of application performance monitoring and optimizationDemonstrated ability to debug complex production systemsExperience with version control systems (Git/SVN)Strong problem-solving skills and attention to detailExcellent written and verbal communication skillsPreferred QualificationsExperience developing or integrating with AI/LLM systemsBackground in educational technology or K-12 school operationsExperience with automated testing and CI/CD pipelinesSolid understanding of relational databases and query optimizationTechnical EnvironmentLanguages: PHP 7 (with 8 in the pipeline), JavaScript, PythonCloud Services: AWSDatabases: PostgreSQL, SQL Server, DynamoDBTools: Sentry, SVN, Jira, ConfluenceBenefitsMedical InsuranceDental/Vision InsuranceLife InsuranceShort and Long Term Disability Insurance401(k) after 6 monthsPaid HolidaysPaid Vacation and Sick TimeFully RemoteTo ApplyPlease submit your resume along with examples of relevant projects, particularly any work involving error monitoring systems or AI integration.


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