Company Name: SigNoz

Job Details: Hiring,Remotely,in,United,States,Remote,120K-180K,Annually,Mid,level

Job Url: https://builtin.com/job/forward-deployed-engineer-us-based/7290329

Job Description: About the roleSigNoz is a global open source project with users in 30+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly.In less than a year of our launch, we have reached 23000+ Github stars, 6000+ members in the slack community and 200+ contributors.Why us?Opportunity to work in a global dev infra productBacked by YC and some of the prominent VCs in the Bay AreaWe are completely remote. No officesWe're looking for someone who is:Technical enough to design observability solutions - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.Excellent at technical documentation - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.Capable of hands-on implementation - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.Product-minded - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.Who would be a good fit2-6 years experience in technical roles - DevOps, SRE, Platform Engineering, or Solutions Engineering backgroundsDevOps/Platform engineering background - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)Strong programming skills - comfortable contributing to customer codebases in multiple languages (Go, Python, Node.js, Java)Excellent technical writing - can create clear, actionable documentation that engineers actually useSystems thinking - can understand complex distributed architectures and design monitoring strategies that scaleWho may not be a good fitPeople who prefer working in isolation rather than directly with customersPeople who struggle with technical writing or documentationCandidates who avoid hands-on coding or technical implementation